FOH Supervisor

Richard Sandoval Hospitality Group; Philadelphia (Philadelphia County); On-site; USD 30,000 - 41,000; Full time

Job summary

Aqimero, by Richard Sandoval Hospitality, Philadelphia, PA, is seeking a Restaurant Manager to oversee BOH and F&B operations for a premier dining destination.

Benefits include competitive salary, health/dental/vision options, paid sick leave, birthday leave, and parental leave. Opportunity to lead a dynamic team and drive exceptional guest experiences in a renowned brand family.

Qualifications

• Must have at least a high school diploma or GED.
• Previous F&B experience is required, with at least 2 years of Assistant Manager experience or above.
• Work well under pressure and be self-motivated.
• Good organizational, time management, and sales skills.
• Good communication skills—both written and verbal.

Responsibilities

• Interview, hire, evaluate, reward, and discipline FOH personnel.
• Orientate, motivate, train, and educate all FOH personnel in restaurant policies, procedures, and rules.
• Ensure proper coverage based on business volumes for each area of the restaurant during your shifts.
• Effectively supervise floor staff to ensure professional service and maximize guest satisfaction during operating hours.
• Educate FOH personnel in product awareness and cultivate long-term service knowledge.
• Hold line level employees accountable to the systems and standards of the company.
• Build rapport with Restaurant guests, ensuring an enjoyable and memorable experience.
• Ensure all Restaurant signage is accurate and aligns with the theme.
• Accurately report payroll and handle the end-of-night closeout and cash drop.
• Maintain the MICROS database with accurate items and prices.
• Assist in maintaining employee files.
• Perform daily tasks as indicated on opening and closing checklists.
• Take ultimate responsibility for the cleanliness and repair of the restaurant and office.
• Attend and contribute to weekly manager meetings and cost calls when required.
• Foster open lines of communication between FOH and BOH staff.
• Establish a role as a spokesperson for the Restaurant within the community and with Restaurant’s guests.
• Bring your own personal style and energy to the brand-supplied talking points and program.
• Conduct consumer-facing activities.
• Generate brand awareness and positive product impressions to increase sales.
• Maintain extensive product knowledge.
• Create weekly and monthly features to promote the restaurant.

Skills

Staff management

Service excellence

Operations management

Entrepreneurial mindset

Education

High school diploma or GED

Tools

MICROS database

Job description

Description

Restaurant Manager- Aqimero, by Richard Sandoval Hospitality, Philadelphia, PA

$22 - $30 / HRBased on Experience

Average 40 HRS/Week

Aqimerois a renowned dining destination within the Richard Sandoval Hospitality Management family. Our commitment to exceptional cuisine and innovative beverage experiences has made us a beloved establishment for food and cocktail enthusiasts.

Our founder, Chef Richard Sandoval, is internationally acclaimed for his approach in combining Latin ingredients with modern culinary techniques to create award-winning flavors that span 60 locations and 4 continents.

As part of the Richard Sandoval Hospitality Management, we are dedicated to delivering an exceptional dining experience. We are currently seeking a skilled Restaurant Manager to join our team at Aqimero, contributing to our commitment to excellence and ensuring a seamless dining experience.

As a Restaurant Manager, you will play a pivotal role in overseeing all activities concerning BOH, F&B operations, and personnel for Aqimero.

Responsibilities

Staff Management

• Interview, hire, evaluate, reward, and discipline FOH personnel.
• Orientate, motivate, train, and educate all FOH personnel in restaurant policies, procedures, and rules.
• Ensure proper coverage based on business volumes for each area of the restaurant during your shifts.

Service Excellence

• Effectively supervise floor staff to ensure professional service and maximize guest satisfaction during operating hours.
• Educate FOH personnel in product awareness and cultivate long-term service knowledge.
• Hold line level employees accountable to the systems and standards of the company.
• Build rapport with Restaurant guests, ensuring an enjoyable and memorable experience.

Operational Duties

• Ensure all Restaurant signage is accurate and aligns with the theme.
• Accurately report payroll and handle the end-of-night closeout and cash drop.
• Maintain the MICROS database with accurate items and prices.
• Assist in maintaining employee files.
• Perform daily tasks as indicated on opening and closing checklists.

Facility and Maintenance

• Take ultimate responsibility for the cleanliness and repair of the restaurant and office.

Meetings and Collaboration

• Attend and contribute to weekly manager meetings and cost calls when required.
• Foster open lines of communication between FOH and BOH staff.
• Establish a role as a spokesperson for the Restaurant within the community and with Restaurant’s guests.

Entrepreneurial Mindset

• Bring your own personal style and energy to the brand-supplied talking points and program.
• Conduct consumer-facing activities.
• Generate brand awareness and positive product impressions to increase sales.
• Maintain extensive product knowledge.
• Create weekly and monthly features to promote the restaurant.

Qualifications

• Must have at least a high school diploma or GED.
• Previous F&B experience is required, with at least 2 years of Assistant Manager experience or above.
• Work well under pressure and be self-motivated.
• Good organizational, time management, and sales skills.
• Good communication skills—both written and verbal.

Benefits

• Competitive salary range.
• Health, dental, and vision insurance options including disability, life, and more.
• Opportunities for professional growth and development.
• Employee discounted dining at the Richard Sandoval Hospitality Restaurants across the country
• Paid sick leave, paid birthday, and 5 days of Parental Leave.
• A supportive and inclusive work environment.

If you are a passionate and experienced professional in the restaurant industry, we encourage you to apply for the Restaurant Manager position at Aqimero. Be a part of a dynamic environment that values excellence, guest satisfaction, and teamwork.

Aqimero is an equal opportunity employer and welcomes candidates from diverse backgrounds to join our team