FOH - Server (Breakfast & Lunch)

SA Hospitality Group; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Breakfast & Lunch Server to enhance guest experiences at their iconic New York locations. In this role, you will be the face of the restaurant, responsible for providing exceptional service, taking orders, and ensuring a clean and welcoming environment. The ideal candidate will thrive in a fast-paced setting, possess strong communication skills, and be dedicated to guest satisfaction. If you are passionate about the hospitality industry and enjoy working in a team-oriented environment, this opportunity is perfect for you. Join a dynamic team that values excellence and creativity in every guest interaction.

Qualifications

• Ability to communicate effectively with guests and staff in English.
• Experience in customer service and multitasking in a fast-paced environment.

Responsibilities

• Greet guests and explain menus while providing friendly service.
• Take and serve food and beverage orders promptly and efficiently.
• Maintain cleanliness of dining areas and assist with service-related duties.

Skills

Customer Service

Multitasking

Detail Oriented

Time Management

Basic Food Handling

Communication in English

Education

High School Diploma

Job description

390 Park Ave, New York, NY 10022, USA Req #805

Friday, February 14, 2025

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.

Position Purpose: This person is responsible for creating positive guest interactions while serving them in a friendly and efficient manner to create an exceptional dining experience.

Breakfast & Lunch Server: Must be available between 6:30am to 3pm.

Key Responsibilities/Accountabilities:

1. Greet all guests and explain our menus and offerings.
2. Take beverage and food orders in a prompt and professional manner.
3. Serve beverages and food to guests.
4. Clear and clean tables in a prompt and efficient manner.
5. Perform side-work, and any other service opening or service closing duties as required.
6. Ensure that wait staff stations are clean and maintained throughout the shift.
7. Alert Management of any service, guest and/or safety issues.
8. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
9. Receive and process guest’s payments when closing the checks.
10. Assist with other service-related duties assigned by management.
11. Follow service opening and service closing procedures before and after the service.
12. Always maintain professional demeanor with all staff.
13. Assist staff with any aspect of service steps to satisfy the guests such as: food delivery.
14. Be accessible to all staff and guests to answer any service and beverage related questions.
15. Follow service steps based on our training manual and assist in communicating same to all staff who handle or serve food and beverages.
16. Collect contact tracing from table and return to host.
17. Prompt guests to wear mask if they stand up from the tables to walk around or use restroom.
18. Maintain expertise on food menu, wine menu, cocktail menu. Attend continued education classes when provided.
19. Be an expert on our brand and offerings.
20. Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
21. Ability to multitask and work in a fast-paced environment.
22. Detail oriented.
23. The ability to work as part of a team, and personal cleanliness.
24. Very basic food handling, preparation, and cleaning skills are welcomed.
25. Time management and ability to work under pressure to manage high volume of production.
26. Discipline to follow set standards.
27. Ability to lift up to 25lbs.

ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.

Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.