FOH Manager (Service/Bar Manager)

Firebirds Wood Fired Grill; Durham (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Excellent earning potential

Bonus

Comprehensive training

401k + company match

Competitive benefits

Job summary

Firebirds Wood Fired Grill in Durham, NC seeks a Service/Bar Manager to lead front of house operations with limited supervision. You’ll drive guest experience, manage scheduling, hire and develop hourly team, and coordinate with the General Manager to ensure smooth service in a high-volume restaurant.

You will supervise bar operations, inventory control, and staff training while maintaining professional appearance and exceptional hospitality. Competitive pay and benefits apply.

Qualifications

• Minimum 2 years high volume, full-service restaurant experience.
• Oversees front of house operations and guest experience.
• Leads team development and hiring.
• Manages bar inventory and bi-weekly inventory of wine/liquor/beer.
• Partners with GM to ensure smooth operations.

Responsibilities

• Engages with team and guests.
• Maintains dining room, bar, and front door presence to ensure guests are well cared for and steps of service are executed.
• Oversees learning and development of hourly team.
• Organizes scheduling for front of house team members.
• Responsible for hiring front of house staff to meet staffing goals.
• Manages bar inventory and ordering.
• Conducts wine, liquor, and beer inventory bi-weekly.
• Partners with the General Manager to ensure all operations run smoothly.

Skills

Team leadership

Guest service

Communication

Hiring

Inventory management

Scheduling

Front of house

Education

High school diploma

Tools

POS system

Job description

With limited supervision, the Service/Bar Manager is responsible for the daily operations of the front of house functions at Firebirds Wood Fired Grill including appearance, guest experience, leadership of team members, scheduling of front of house positions, and effective communication with General Manager. Our Service/Bar Manager is accountable for ensuring extraordinary experiences through hospitality. Our Service/Bar Managers are responsible for executing quality and value in all steps of service, whether it be food execution, guest relations, or level of service. Our Service/Bar Managers play an active role in the dining room and are critical team members to ensuring extraordinary experiences for all our stakeholders.

Responsibilities

What we expect of you:

• Engages with the team members and the guests
• Maintains a strong presence in the dining room, bar, and front door in order to ensure the guests are well taken care of and steps of service are being executed
• Oversees learning and development of hourly team
• Organizes scheduling for front of house team members
• Responsible for team development by interviewing and hiring front of house team members to maintain staffing goals
• Manages bar inventory and ordering
• Conducts inventory of wine, liquor, and beer bi-weekly in a team effort
• Partners with the General Manager to ensure all operations run smoothly

What’s In It For You

• Excellent earning potential
• Attainable bonus paid every other pay period
• Comprehensive training
• Three weeks of paid time-off annually
• 401k + company match
• Competitive benefits - Medical, Dental, Vision, & Life Insurance
• New store openings - several growth opportunities for all team members!
• Holiday closures - closed on Christmas and Thanksgiving Day; early closures on Christmas Eve!

Qualifications

• Minimum 2 years high volume, full-service restaurant experience
• Warm, passionate, and committed to the industry
• Excellent communication skills
• Ability to remain calm, cool, and collected under pressure
• Self-Actualized, motivated, and dependable
• Self-discipline; maintained professional appearance

If you are seeking a position with growth opportunities, in depth learning and development, and supportive team members, then Fire Up your career and apply to Firebirds today!

Firebirds is an Equal Opportunity Employer.

#FBGrill

Pay Range

USD $55,000.00 - USD $65,000.00 /Yr.