FOH Manager — Lead Service & Team Growth

Sunny's Sushi; Sunny (ND); On-site; USD 42,000 - 64,000; Full time

Job summary

Sunny's Sushi in El Paso is seeking a Manager to coordinate daily Front of the House operations, deliver outstanding service, and help drive restaurant success. You will lead a team, uphold the brand's image, and implement policies to support future operations.

The role offers opportunities to influence guest experiences, optimize staffing, manage costs, and engage with the local community while ensuring sanitation and safety standards are met.

Responsibilities

• Coordinate daily Front of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils, and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage the restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Be aware of reports on weekly, monthly, and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job description

Sunny's Sushi in El Paso is seeking a Manager to coordinate daily Front of the House operations, deliver outstanding service, and help drive restaurant success. You will lead a team, uphold the brand's image, and implement policies to support future operations.

The role offers opportunities to influence guest experiences, optimize staffing, manage costs, and engage with the local community while ensuring sanitation and safety standards are met.