FOH - Dispatcher

Sant Ambroeus; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality group in New York is seeking a FOH Dispatcher to support the front of house team. The position involves managing take-out and delivery orders, ensuring excellent service, and maintaining an organized workspace. Ideal candidates will have basic food handling skills and a positive attitude towards teamwork.

Qualifications

• Ability to work as part of a team and follow directions.
• Ability to communicate in English with co-workers and guests.
• Basic food handling and preparation skills are welcomed.

Responsibilities

• Coordinate and execute take-out orders using the POS system.
• Keep the to-go area stocked and organized.
• Assist with cleaning and restocking supplies as required.

Skills

Teamwork

Time Management

Basic Food Handling

Communication

Active Listening

Job description

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Join to apply for the FOH - Dispatcher role at Sant Ambroeus

1166 1st Ave, New York, NY 10065, USA Req #962

Wednesday, May 28, 2025

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.

Position Purpose: This person will support the FOH team by handling all the take-out, orders, delivery orders, and all of the to-go orders, including entering them in the POS system and packaging and labeling properly.

Key Responsibilities/Accountabilities

• Coordinate and execute all Caviar, Post-Mates and in-house/phone take-out orders by using the POS system and delivery order iPads.
• Handle all guest order issues with management direction and communicating with the delivery customer service.
• Keep the to-go area stocked with appropriate bags, containers, labels to serve the guests.
• Assist porter with polishing glassware and flatware when asked or needed.
• Keeps the to-go station organized and tidy.
• Stock and/or restock all to-go containers, bags, stickers and labels as needed.
• Conducts thorough breakdown and cleaning of to go area at close of shift.
• Notify Chef or General Manager if there is a shortage of supplies.
• Assist support duties in other sections as needed, at the direction of management, to ensure that all guests receive excellent service regardless of business volume.
• Acknowledges guests with eye contact and smile, answers questions when able or finds the appropriate employee to follow up with guest request.
  
  

Minimal Essential Requirements

• The ability to work as part of a team, work quickly and follow directions.
• Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Active listening and learning skills.
• Reading and speaking comprehension skills.
• Discipline to follow set standards.
• Ability to lift up to 25lbs.
  
  

ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.

Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.

Other details

• Pay Type Hourly
• Min Hiring Rate $16.50
• Max Hiring Rate $16.50
  
  

Apply Now

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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