FOH Crew Member - IHOP - Treasure Vally Casino

Traditions Hospitality Group; Oklahoma; On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the hospitality sector is seeking a Front of House Crew Member to join their dynamic team. This role is essential for delivering exceptional customer service and ensuring a memorable dining experience for guests. As a key member of the team, you'll engage with customers, manage orders using a POS system, and maintain a clean and welcoming environment. With a commitment to employee growth, this company offers numerous benefits, including health insurance and a supportive work culture. If you're passionate about hospitality and eager to learn, this opportunity is perfect for you.

Benefits

Daily Pay

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Employee Assistance Program

Referral Bonuses

Qualifications

• Must be at least 18 years old and able to obtain a Gaming badge.
• Previous experience in customer service or food service preferred.

Responsibilities

• Greet guests warmly and provide excellent service throughout their dining experience.
• Take orders accurately and handle cash transactions efficiently.
• Maintain cleanliness of the dining area and assist with food preparation.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Ability to Work in Fast-Paced Environment

Attention to Detail

Education

High School Diploma or Equivalent

Tools

POS System

Job description

FOH Crew Member - IHOP - Treasure Vally Casino

Join to apply for the FOH Crew Member - IHOP - Treasure Vally Casino role at Traditions Hospitality Group.

Job Location: IHOP Express - Treasure Valley Casino - Davis #5630 - Davis, OK

Job Details:

• Position Type: Part Time
• Salary Range: $10.00 - $12.00 Hourly
• Job Shift: Any
• Job Category: Food & Beverage

Description:

As a Front of House Crew Member (FOH) for Traditions Hospitality Group in our fast-casual establishment, you'll be at the forefront of providing excellent customer service and ensuring a positive dining experience for our guests. Your friendly demeanor, attention to detail, and dedication to customer satisfaction will contribute to the success of our establishment.

Essential Functions And Responsibilities:

• Greet guests with a warm welcome and provide excellent customer service throughout their dining experience.
• Take orders accurately and efficiently using our POS system.
• Handle cash transactions and ensure the accuracy of all payments.
• Assist with food preparation, including assembling orders and packaging items for takeout.
• Maintain cleanliness and organization of the dining area, including wiping tables, sweeping floors, and restocking supplies.
• Communicate effectively with kitchen staff to ensure timely order fulfillment and accuracy.
• Handle guest inquiries, complaints, and feedback professionally and promptly.
• Uphold food safety and sanitation standards at all times.
• Collaborate with team members to create a positive and cohesive work environment.

Required Qualifications:

• Must be at least 18 years old.
• Must be able to obtain a Gaming badge (if applicable).
• Previous experience in a customer service or food service role preferred but not required.
• Strong interpersonal and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and willingness to learn.
• Flexible schedule, including evenings, weekends, and holidays.

Working Conditions And Physical Effort:

• Stand and walk for extended periods.
• Lift and carry trays of food and beverages.
• Work in a fast-paced environment with frequent interaction with guests and team members.
• Moderate to high noise levels.

Employee Benefits:

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION: "Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."

EEO: Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.