Fly Shop Sales Associate (Full and Part Time, Seasonal)

RIGS Fly Shop & Guide Service; Ridgway (CO, IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Fly Shop Sales Associates for seasonal positions. This role involves assisting with retail operations, enhancing customer experiences, and managing reservations for guided activities. Ideal candidates will have a background in the fly fishing industry, strong communication skills, and a passion for customer service. Join a vibrant team where your contributions will help shape memorable experiences for guests while working in a dynamic environment focused on sales and service excellence.

Qualifications

• Experience in the fly fishing industry is essential.
• Strong retail and customer service skills are required.

Responsibilities

• Assist with sales and inventory processes in the fly shop.
• Maximize guest experience through merchandise sales and education.

Skills

Strong Written & Verbal Communications

Retail Sales Experience

Organization & Time Management

Customer Service

Industry Knowledge (Fly Fishing)

Tools

Point of Sales System

Reservation System

Windows-based Programs

Cloud-based Storage

Job description

Fly Shop Sales Associate (Full and Part Time, Seasonal)

Description

• Only serious applicants with industry experience, resume, and cover letter will be reviewed.
• Seasonal Full-Time Position – April 1st - October 15th Flexibility during the peak season to address the need for longer hours than full-time if needed. Pay is dependent on years of experience. E-commerce and Retail focused.
• Seasonal Part-Time Position - May 15th - August 15th. Pay is dependent on years of experience. The ability to guide part-time may be available. The Fly Shop Sales Associates assist with the retail performance of the business and help with all facets of the RIGS Fly Shop Operation in collaboration with the Fly Shop Manager, Assistant Manager, reservationists, and the owners. The Fly Shop Sales Associate must exude a positive, friendly, and confident demeanor, and be detail-oriented in their approach. Educated on environmental issues, industry innovations, and trends is a plus. Your focus will be sales within the fly shop, answering phones, assisting with booking rentals/trips, and assisting the managers where needed.
• All applicants that are interested in Full Time year-round work please include interest in being considered to join our salaried fly shop team.

Responsibilities

• Retail & Point of Sales System – Assist with the sales and inventory process.
• Reservation System & Guided Activities - Obtain an understanding of our Reservation System and the trip inventories within it to successfully process quotes and reservations for all guided activities.
• Fly Shop Sales and Client Relations - Maximize guest experience and fly shop efficiencies via sales of merchandise, trips, and educating the public on what RIGS and the region have to offer.

Qualifications

• Strong Written & Verbal Communications - Ability to articulate in the written and spoken word (spelling/sentence structure, professional presentation of self) and communicate in a timely manner. Ability to quickly and effectively document and communicate internally all identifiable situations that may affect the outcome of our product/guest experience.
• Computer & Technology - Proficiency/Comprehension/Retention. Strong working knowledge of windows-based programs and progressive understanding of internet systems and cloud-based storage.
• Industry Knowledge - Background in the fly fishing industry as well as a knowledge/basic understanding of rafting equipment and safety.
• Retail Sales Experience - Prior work experience within the fly shop and guide service industry ideal. Strong retail and customer service in both areas, as well as industry product knowledge. Consistently present the Fly Shop and outfitting business in a highly professional, clean/orderly/inviting manner.
• Organization, Documentation & Timely Completion of Objectives - Detail-oriented with excellent time management and organizational skills. Ability to take direction and stay on task during the busy season.

Employment Type: Full-time, Part-time, Temporary

Job Location