Fluid Power Sales and Service Specialist - Hydraulic & Pneumatic

Applied Fluid Power; Boise (ID); On-site; USD 60,000 - 80,000; Full time

Job summary

A leader in fluid power solutions is seeking a Fluid Power MRO Specialist in Boise, Idaho. This role involves using hydraulic and pneumatic knowledge to offer technical solutions and support Account Managers in driving business growth. Ideal candidates will have over 3 years of fluid power experience, strong communication skills, and a mechanical aptitude. The position focuses on building customer relationships and providing training on fluid power solutions.

Qualifications

• 3+ years fluid power experience including practical applications (hydraulic and/or pneumatic).
• Ability to read and understand technical drawings and system schematics.
• Proven problem-solving skills and ability to multi-task.

Responsibilities

• Create and execute engagement plan with sales teams identifying high potential accounts.
• Act as local, technical fluid power expert in assigned region.
• Confer with customers to prepare and present fluid power solutions.

Skills

Fluid power experience

Strong mechanical aptitude

Communication skills

Problem-solving skills

Education

Technical diploma or bachelor's degree in a relevant field

Tools

MS Office

Job description

Overview

A Fluid Power MRO Specialist at Applied Industrial Technologies uses their knowledge of hydraulic/pneumatic fluid power solutions combined with basic customer management skills to define and offer technical solutions to customers. They spend the majority of their time as a business development partner with our team of Account Managers located in our US Service Centers playing the role of local, technical expert building relationships with existing and new customers throughout their assigned territory and growing our business.

Core Responsibilities

• Cooperatively create and execute an engagement plan with local US Service Center sales teams identifying and engaging high potential accounts in assigned region including local and strategic accounts to achieve sales and profit goals
• Act as local, technical fluid power expert in assigned region including facilitating technical supplier interactions with internal sales teams and customers
• Confer with customers, supplier representatives and internal resources to prepare and present fluid power solutions to both internal associates and customers in order to drive new business. This includes reviewing installed solutions, drawings, plans and other customer documents to prepare technical proposals involving products and services offered.
• Conduct fluid power training for both internal associates and customers to increase knowledge of fluid power and demonstrate expertise and value
• Develop professional working relationships with key supplier resources to help specify products and systems that will enhance customer performance
• Coordinate projects with US Service Center personnel
• Assist development of the fluid power collaborative knowledge base including applications, interchanges, case histories, documented value‑added activities, market activities and competitor activities

Requirements

• 3+ years fluid power experience including practical applications (hydraulic and/or pneumatic)
• Strong mechanical aptitude with a desire and passion to learn
• Ability to read and understand technical drawings and system schematics
• Ability to clearly communicate technical thoughts and solutions to multiple levels
• Familiar with MS Office including remote collaboration tools (e.g., video conferencing)
• Strong written & verbal communication & English grammar skills
• Ability to effectively work independently and as part of a team
• Proven problem‑solving skills, ability to multi‑task, time‑management skills, sense of urgency and a bias for action

Preferred

• Technical diploma, or bachelor’s degree or extensive fluid power application experience
• International Fluid Power Society (IFPS) certification
• Customer interaction experience (e.g., sales or customer service)

Desired Characteristics

• Highly developed listening, questioning and effective negotiating skills
• Ability and desire to quickly learn and leverage new products, industry trends, processes and systems

Equal Employment Opportunity

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.