Specialist

Applied Fluid Power; Orem (UT); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

Applied Fluid Power—a leading fluid power solution partner—seeks a Fluid Power MRO Specialist to serve as the technical advisor in the local service region. You will partner with Account Managers to identify high-potential accounts, assess customer needs, and present hydraulic/pneumatic solutions that improve performance and efficiency.

You will train customers and internal teams, review drawings, and coordinate projects, delivering value-added services while expanding our service footprint in

Qualifications

• 3+ years of fluid power experience (hydraulic/pneumatic).
• Ability to read and understand technical drawings and schematics.
• Strong communication and customer-management skills.
• Proficient with MS Office and remote collaboration tools.
• Team-oriented with a proactive problem-solving mindset.
• Bachelor’s or technical degree preferred.

Responsabilités

• Cooperatively create and execute an engagement plan with local US Service Center sales teams identifying and engaging high potential accounts.
• Act as local, technical fluid power expert in assigned region including facilitating technical supplier interactions with internal sales teams and customers.
• Confer with customers, supplier representatives and internal resources to prepare and present fluid power solutions to both internal associates and customers in order to drive new business.
• Conduct fluid power training for both internal associates and customers to increase knowledge of Fluid Power and demonstrate expertise and value.
• Develop professional working relationships with key supplier resources to help specify products and systems that will enhance customer performance.
• Coordinate projects with US Service Center personnel.
• Assist development of the Fluid Power collaborative knowledge base including applications, interchanges, case histories, Documented Value Added activities, market activities and competitor activities

Connaissances

Fluid power knowledge

Technical aptitude

Customer management

Written & verbal communication

Read & interpret drawings

MS Office proficiency

Formation

Technical Diploma or Bachelor’s Degree in related field

Outils

MS Office

Remote collaboration tools

Description du poste

As the world’s largest fluid power distributor, Applied Industrial Technologies® and the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Additionally, Applied Industrial Technologies® and the Applied Fluid Power® network of companies has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

A Fluid Power MRO Specialist at Applied Industrial Technologies uses their knowledge of hydraulic/pneumatic fluid power solutions combined with basic customer management skills to define and offer technical solutions to customers. They spend the majority of their time as a business development partner with our team of Account Managers located in our US Service Centers playing the role of local, technical expert building relationships with existing and new customers throughout their assigned territory and growing our business. This key role has a direct impact on our customer’s and Applied Industrial Technologies’ business results.

Core Responsibilities

• Cooperatively create and execute an engagement plan with local US Service Center sales teams identifying and engaging high potential accounts in assigned region including local and strategic accounts to achieve sales and profit goals
• Act as local, technical fluid power expert in assigned region including facilitating technical supplier interactions with internal sales teams and customers
• Confer with customers, supplier representatives and internal resources to prepare and present fluid power solutions to both internal associates and customers in order to drive new business. This includes reviewing installed solutions, drawings, plans and other customer documents to prepare technical proposals involving products and services offered.
• Conduct fluid power training for both internal associates and customers to increase knowledge of Fluid Power and demonstrate expertise and value
• Develop professional working relationships with key supplier resources to help specify products and systems that will enhance customer performance
• Coordinate projects with US Service Center personnel
• Assist development of the Fluid Power collaborative knowledge base including applications, interchanges, case histories, Documented Value Added activities, market activities and competitor activities

Requirements

POSITION REQUIREMENTS

• 3+ years fluid power experience including practical applications (hydraulic and/or pneumatic)
• Strong mechanical aptitude with a desire and passion to learn
• Ability to read and understand technical drawings and system schematics
• Ability to clearly communicate technical thoughts and solutions to multiple levels
• Familiar with MS Office including remote collaboration tools (eg. video conferencing)
• Strong written & verbal communication & English grammar skills
• Ability to effectively work independently and as part of a team
• Proven problem solving skills, ability to multi-task, time management skills, sense of urgency and a bias for action

Preferred

• Technical Diploma, or Bachelor’s Degree or extensive fluid power application experience
• International Fluid Power Society (IFPS) Certification
• Customer interaction experience (eg. Sales or Customer Service)

Desired characteristics

• Highly developed listening, questioning and effective negotiating skills
• Ability and desire to quickly learn and leverage new products, industry trends, processes and systems

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.