Job Title: Florist
Location: Retail Grocery Location
Position Overview
The florist is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, maintaining fresh and appealing products, and creating a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Greet, assist, and thank customers in a prompt, courteous, and friendly manner.
- Manage inventory, pricing, merchandising, expense control, and operational processes to company standards.
- Maintain the department's merchandising in accordance with community needs; ensure product availability at all times.
- Design and create floral arrangements for all occasions.
- Offer product suggestions when appropriate.
- Stock and rotate products to ensure freshness; restock efficiently to minimize waste and control costs.
- Operate department equipment and tools safely.
- Keep the work area clean and safe; report hazards and faulty equipment.
- Report theft, shoplifting, unauthorized markdowns, or property damage to management.
- Perform other related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Proficient in reading, writing, and speaking English.
- Ability to understand and follow English instructions.
- Authorization to work in the U.S. or ability to obtain it.
- Successful completion of pre-employment drug testing and background check.
Preferred
- Experience in floral arrangement creation.
- High integrity and reliability.
Required Behaviors
- Embrace company values and demonstrate commitment.
- Motivate and unify the team through praise and feedback.
- Be business-driven and result-oriented.
- Prioritize customer needs and demonstrate customer-first attitude.
- Treat others with respect and dignity.
Knowledge, Skills, Abilities
- Follow all company policies and procedures.
- Possess or obtain Florist Certification within 180 days.
Additional Details
- Seniority Level: Entry level
- Employment Type: Full-time
- Job Function: Design, Art/Creative, and Information Technology
- Industry: Retail