Floral Team Leader

Giant Eagle, Inc.; Cleveland (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Floral Team Leader to manage the Floral Department, ensuring smooth operation and guest satisfaction. You will guide Team Members, set priorities, and model professional behavior while promoting inclusion and team growth.

You will oversee scheduling, training, inventory, safety, and merchandising—driving sales and controlling shrink. This store-based role requires retail leadership or store-level experience and a high school diploma.

Qualifications

• Experience Required: Retail work experience or Store Leader recommendation
• Experience Desired: Retail leadership or supervisory experience
• Demonstrated product knowledge relevant to department
• Satisfactory performance and discipline record
• Lifting required: Up to 50 pounds

Responsibilities

• Interview, select and train Team Members
• Direct the work of Team Members
• Appraise Team Members’ productivity and efficiency for promotions or other changes in status
• Handle Team Member issues including complaints
• Discipline Team Members
• Plan the work
• Distribute or assign the work among Team Members
• Provide for the safety and security of Team Members or the store
• Manage the budget for your department or location
• Manage inventory for your department or location
• Monitor or implement compliance measures
• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs

Skills

Retail leadership

Team supervision

Communication

Education

High school diploma or equivalent

Job description

Job Summary

Our Floral Team Leader manages the Floral Department keeps it running like a well-oiled machine. You'll be the one who Team Members and guests look to for guidance on the best choices for flower arrangements! Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success.

Our Floral Team Leader manages the Floral Department keeps it running like a well-oiled machine. You'll be the one who Team Members and guests look to for guidance on the best choices for flower arrangements! Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success.

Job Description

Experience Required: Retail work experience or Store Leader recommendation

Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer, in-store champion, or other similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record

Education Desired: High school diploma or equivalent

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:


• 1. interview, select and train Team Members;


• 2. direct the work of Team Members;


• 3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;


• 4. handle Team Member issues including, but not limited to complaints;


• 5. discipline Team Members;


• 6. plan the work;


• 7. distribute or assign the work among Team Members;


• 8. provide for the safety and security of Team Members or the store;


• 9. manage the budget for your department or location;


• 10. manage inventory for your department or location; or


• 11. monitor or implement compliance measures


• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs.


• Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.


• Identify strengths and opportunities of the team and think strategically when making moves and scheduling.


• Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!


• Nurture an environment of inclusion and diversity, giving each Team Member a voice.


• Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products.


• Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink.


• Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward!


• Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests.


• Make innovative plans and suggestions to improve our business.


• Review and analyze financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction.


• Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars.

About Us

At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.