Floral Sales & Customer Experience Specialist

Royer's flowers & gifts; Harrisburg (Dauphin County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k)

Profit Sharing

Opportunities for advancement

Job summary

Royer’s flowers & gifts in the Harrisburg area seeks sales team associates to assist customers in-store and by phone, input orders, and present suitable floral and gift options. Training is provided, with a focus on excellent service and accurate transactions.

The role includes rotating Saturdays and some Sundays, with opportunities for advancement and a comprehensive benefits package after qualifying hours.

Qualifications

• High school diploma or equivalent required.
• Must communicate clearly by phone with good tone.
• Neat and legible handwriting is essential.
• Basic math to calculate prices and discounts.
• Able to read and apply store policies.
• Typing speed of at least 15 wpm.
• Ability to handle customer concerns professionally.
• Able to lift up to 50 lbs.

Responsibilities

• Complete sales training and evaluations.
• Daily contact with customers in-store and by phone.
• Ask questions to suggest floral/gift products.
• Enter orders and purchases into the computer.
• Wrap and package products per guidelines.
• Maintain displays; restock and light cleaning.
• Assist with display setup and floral presentations.

Skills

Clear speech for telephone calls

Neat handwriting

Basic math skills

Read and interpret policies

Typing 15 wpm

Handle customer concerns

Ability to lift 50 lbs

Education

High school diploma or equivalent

Job description

Royer’s flowers & gifts in the Harrisburg area seeks sales team associates to assist customers in-store and by phone, input orders, and present suitable floral and gift options. Training is provided, with a focus on excellent service and accurate transactions.

The role includes rotating Saturdays and some Sundays, with opportunities for advancement and a comprehensive benefits package after qualifying hours.