Floral Sales Coordinator — Fast-Paced Warehouse Ops

Sunshine Bouquet Company; Byron Township (MI); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Disability insurance (Short-Term &

Hospital Insurance

Critical Illness Insurance

401K

Holiday Pay and Paid time off

Job summary

Sunshine Bouquet Company, a leading U.S. floral distributor, seeks a Floral Sales Coordinator to streamline orders, maintain records, and support inventory and distribution.

You will handle orders, assist customers, and coordinate with warehouses to ensure timely fulfillment while upholding service standards and safety policies. This role requires flexibility for days/nights and overtime as needed.

Qualifications

• High school diploma or GED required.
• 1 year of prior distribution, warehouse or related experience preferred.
• Strong verbal and written communication skills.
• Good customer service, organizational, prioritization, and time management skills with attention to detail.
• Basic reading, writing and mathematical skills including inventory counting.
• Basic computer skills including Microsoft Office and ability to learn WMS and POP systems.
• Ability to work independently and as part of a team in a fast-paced warehouse environment.
• Commitment to following safe working practices and company safety policies.
• Flexibility to work days, nights, weekends, holidays and overtime; 8–10 hour shifts.

Responsibilities

• Collect and process floral orders submitted via fax, email, or telephone.
• Provide courteous customer service in person and by telephone; direct inquiries to the appropriate department.
• Track, monitor, and update customer orders and orders from Floral office personnel.
• Prepare, verify, and maintain documents and records; research information as needed.
• Consult catalogs for product pricing and specifications.
• Perform general administrative duties: filing, data entry, copying, recordkeeping.
• Assist in resolving product supply issues with warehouses and retail locations.
• Coordinate returns of incorrect deliveries or products and provide vendors with information for credits/exchanges.
• Gather field feedback on customer relations, industry trends, and product quality for improvements.
• Support Distribution Center inventory control through audits, cycle counts, inventories, and system updates.
• Review and adjust inventory records for accuracy and procedures compliance.
• Communicate inventory discrepancies, receiving issues, stock shortages, and damage to supervisors.
• Assist with product rotation and other duties as assigned.

Skills

Customer service

Organizational skills

Time management

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

WMS

POP systems

Job description

Sunshine Bouquet Company, a leading U.S. floral distributor, seeks a Floral Sales Coordinator to streamline orders, maintain records, and support inventory and distribution.

You will handle orders, assist customers, and coordinate with warehouses to ensure timely fulfillment while upholding service standards and safety policies. This role requires flexibility for days/nights and overtime as needed.