Floral Retail Associate - Creative, Customer-Focused

Dr Delphinium; Dallas (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Dr Delphinium in Dallas is seeking a friendly Retail Sales Associate to greet guests, guide them through floral and gift selections, and help turn purchases into meaningful moments.

You’ll build long-term relationships, assist with creative merchandising, and support changing layouts to keep the store looking beautiful. If you love flowers and a fast-paced environment, this role is for you.

Qualifications

• Guest service mindset: sociable, approachable, and genuinely helpful.
• Strong communication and listening skills.
• Self-motivated, energetic, and flexible in a fast-paced environment.
• Able to stay calm and tactful during difficult customer interactions.
• Flexible availability, including weekends and holidays.
• Minimum 2 years of retail customer service experience.
• Gardening or “love of flowers” highly preferred.
• Tobacco-free workplace; adherence to company policy during working hours.
• Must pass a drug test and background check.

Responsibilities

• Greet and assist customers with a warm, helpful attitude.
• Guide guests through floral and gift selections with confidence and care.
• Build relationships with customers and follow up to ensure satisfaction.
• Educate guests about flowers, plants, and product care.
• Create and wrap flower arrangements in-store.
• Enter orders accurately in POS system and gather customer information.
• Assist with merchandising, product rotation, and store resets.
• Keep retail displays clean, organized, and well-stocked.
• Monitor product quality and remove expired items as needed.
• Open and close the register; handle cash and credit card transactions.
• Support phone orders and customer inquiries as needed.
• Work collaboratively with team members to ensure smooth operations.
• Maintain confidentiality of customer information.
• Follow all company policies and maintain a professional appearance.

Skills

Guest service

Communication

Team player

Creativity

Flexible schedule

Calm under pressure

Independence

Retail experience

Job description

Dr Delphinium in Dallas is seeking a friendly Retail Sales Associate to greet guests, guide them through floral and gift selections, and help turn purchases into meaningful moments.

You’ll build long-term relationships, assist with creative merchandising, and support changing layouts to keep the store looking beautiful. If you love flowers and a fast-paced environment, this role is for you.