FLORAL/LEAD CLERK

Quality Food Centers; Issaquah (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking dedicated individuals to join their team and enhance the customer experience. This role focuses on creating a welcoming environment, maintaining product quality, and ensuring compliance with health regulations. With opportunities for growth and a commitment to employee well-being, this position offers a chance to be part of a supportive team that values respect, integrity, and diversity. If you are passionate about customer service and eager to learn, this is the perfect opportunity for you to thrive in a dynamic environment.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Ability to effectively communicate and handle stress.
• Basic math knowledge required for daily tasks.

Responsibilities

• Create a welcoming environment for customers.
• Monitor sanitation and product quality.
• Communicate effectively with team and management.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math knowledge

Education

High school diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout Washington and Oregon.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!

Benefits

What you'll receive from us:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick pay based on eligibility and service length.
• Emotional and financial support with free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Desired Qualifications

• High school diploma or equivalent
• Floral experience
• Retail experience
• Second language skills (speaking, reading, and/or writing)

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health regulations.
• Order and maintain stock and supplies, monitor conditions, and appearance.
• Merchandise and display products to increase sales.
• Implement price changes and monitor scan integrity.
• Monitor product quality and remove poor-quality items.
• Control and monitor inventory, maintain records.
• Communicate with vendors, monitor received inventory.
• Implement company programs and communicate their purpose and procedures to team members.
• Review display planners and implement according to guidelines.
• Prepare and hang signs as needed.
• Prepare for and perform inventory counts.
• Attend required training and meetings.
• Review department statements and follow up on discrepancies.
• Communicate with management and store personnel.
• Review department bulletins and implement company programs.
• Complete required forms.
• Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
• Practice preventive maintenance on equipment and report repairs needed.
• Notify management of customer or employee accidents.
• Report safety risks, illegal activities, theft, or fraud.
• Must be able to perform essential functions with or without reasonable accommodation.