Floral Designer & Lead Clerk: Fresh Arrangements

Hy-Vee, Inc.; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. in Cedar Rapids, IA is seeking a Floral Designer to create custom arrangements, take in-person and phone orders, and lead the floral clerks in the department. The role emphasizes friendly customer service, product knowledge, and reliable performance in a fast-paced retail setting.

You will manage inventory, ensure freshness, assist customers with recommendations, and coordinate deliveries or special requests, while upholding store policies and maintaining a welcoming floral area.

Qualifications

• High School diploma or three years of similar or related work experience.
• Ability to follow directions and work as part of a team in a fast-paced retail environment.
• Excellent customer service and communication skills.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• M akes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.

Skills

Partnerships

Growth mindset

Results oriented

Professionalism

Education

High School or related work experience

Tools

Computer

Wire cutter

Pricing gun

Scissors

Knives

Register system

Helium tank

Job description

Hy-Vee, Inc. in Cedar Rapids, IA is seeking a Floral Designer to create custom arrangements, take in-person and phone orders, and lead the floral clerks in the department. The role emphasizes friendly customer service, product knowledge, and reliable performance in a fast-paced retail setting.

You will manage inventory, ensure freshness, assist customers with recommendations, and coordinate deliveries or special requests, while upholding store policies and maintaining a welcoming floral area.