Floral Designer & Customer Experience Pro

Fred Meyer; Maple Valley (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fred Meyer in Maple Valley, WA is seeking a floral designer to design and create arrangements for customer orders, greet customers, and provide friendly service. You will maintain department cleanliness and help decorate and merchandise the area.

Responsibilities include packaging orders, assisting in locating items, handling duties with care, and upholding Kroger values of respect, integrity, and inclusion in daily interactions.

Qualifications

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Confidentiality regarding associate records is expected.
• Demonstrated aptitude for filling customer needs, and designing floral arrangements.
• Ability to make intelligent decisions quickly.
• Calm, courteous and tactful handling of stressful situations.

Responsibilities

• Design and create floral arrangements and/or other items to fill customer orders.
• Greet customers, offer assistance, take and fill orders.
• Package orders cheerfully, effectively, safely and efficiently.
• Keep the department area clean and free from clutter.
• Keep merchandise and supplies in their proper areas.
• Provide good customer and associate relations.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Provide good customer and employee relations.
• Able to effectively communicate with customers and associates.
• Make a neat, clean impression on customers.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.

Skills

Floral design

Customer service

Communication

Teamwork

Job description

Fred Meyer in Maple Valley, WA is seeking a floral designer to design and create arrangements for customer orders, greet customers, and provide friendly service. You will maintain department cleanliness and help decorate and merchandise the area.

Responsibilities include packaging orders, assisting in locating items, handling duties with care, and upholding Kroger values of respect, integrity, and inclusion in daily interactions.