Floral Designer: Creative Arrangements & Customer Experience

Queen Enterprises; Bonner Springs (KS); On-site; USD 38,000 - 42,000; Full time

Job summary

Queen Enterprises is seeking a Floral Designer to provide excellent customer service, develop fresh floral designs, and maintain product quality. The role emphasizes knowledge of plant care, seasonality, rotation of stock, and adherence to store policies.

The ideal candidate will plan arrangements to meet customer and store requirements, support merchandising programs, and contribute to sales while ensuring a safe and clean department environment.

Qualifications

• Provide amazing customer service.
• Knows seasonality, care of plants and flowers.
• Plan arrangement according to customer/store requirements.
• Quality assurance checks of the department.
• Proper handling and rotation of product.
• Work within company programs, policies and procedures.
• Promote and support established programs.
• Day to day operational procedures to ensure stock level, inventory, and cleanliness.
• Promote Sales.
• Promote a safe working environment.
• Other duties as assigned.

Responsibilities

• Deliver excellent customer service and assist with floral design needs.
• Maintain knowledge of seasonal plants and flowers.
• Create arrangements per customer and store specifications.
• Perform quality checks to ensure department standards.
• Handle and rotate products properly to maintain freshness.
• Follow company policies and procedures.
• Support promotional programs and merchandising efforts.
• Maintain stock levels, inventory accuracy, and cleanliness.
• Contribute to sales through upselling and product recommendations.
• Ensure a safe and compliant work environment.
• Perform additional duties as assigned by management.

Skills

Customer service

Plant knowledge

Design skills

Education

High School Diploma or GED

Job description

Queen Enterprises is seeking a Floral Designer to provide excellent customer service, develop fresh floral designs, and maintain product quality. The role emphasizes knowledge of plant care, seasonality, rotation of stock, and adherence to store policies.

The ideal candidate will plan arrangements to meet customer and store requirements, support merchandising programs, and contribute to sales while ensuring a safe and clean department environment.