FLORAL/DESIGNER

Kroger Family of Companies; Elkhorn Precinct (NE); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a floral designer to design and create floral arrangements for customer orders and take a leading role in customer service at the floral department. Greet customers, assist with selections, package orders, and ensure a clean, well-organized display.

The role emphasizes courteous, professional interactions and adherence to company policies while supporting in-store merchandising and department upkeep.

Qualifications

• Floral Design School equals six months full-time retail design experience.
• Florist Transworld Delivery certification requires 3 years full-time or 6 years part-time retail design experience.
• Demonstrated aptitude for filling customer needs and designing floral arrangements.
• Ability to make intelligent decisions quickly.
• Calm, courteous and tactful handling of stressful situations.
• Willing to work weekends and holidays.

Responsibilities

• Design and create floral arrangements to fill customer orders.
• Greet customers, offer assistance, take and fill orders.
• Package orders cheerfully, effectively, safely and efficiently.
• Keep the department area clean and free from clutter.
• Keep merchandise and supplies in their proper areas.
• Provide good customer and associate relations.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle Florist Transworld Delivery orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Adhere to company policies and maintain a harassment- and discrimination-free work environment.

Skills

Effective communication

Design floral arrangements

Customer service

Decision making under pressure

Aptitude for filling customer needs

Calm, courteous, and tactful

Education

Floral Design School

Florist Transworld Delivery certification

Job description

Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Design and create floral arrangements and/or other items to fill customer orders.

• Greet customers, offer assistance, take and fill orders.

• Package orders cheerfully, effectively, safely and efficiently.

• Keep the department area clean and free from clutter.

• Keep merchandise and supplies in their proper areas.

• Provide good customer and associate relations.

• Maintain customer records and files properly.

• Assist customers in location and selecting items.

• Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.

• Assist in decorating and merchandising the department.

• Provide good customer and employee relations.

• Able to effectively communicate with customers and associates.

• Make a neat, clean impression on customers.

• Be prompt, tactful, calm, courteous, and professional in all interactions.

• Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Willing to work weekends and holidays.

• Effective written and verbal communication skills.

• Confidentiality regarding associate records is expected.

• Florist Transworld Delivery certification requires three years fulltime retail design experience or six years parttime retail design experience. Floral Design School equals six months fulltime retail design experience.

• Demonstrated aptitude for filling customer needs, and designing floral arrangements.

• Ability to make intelligent decisions quickly.

• Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.

Desired

• Past work record reflects dependability and integrity.