Floral Clerk

Hy-Vee, Inc.; Macomb (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Hy-Vee, Inc. is seeking a Floral Clerk to provide excellent customer service while assisting with floral arrangements and order processing. This part-time role requires teamwork, problem-solving abilities, and the capacity to handle physical tasks in a retail environment. If you enjoy working with customers and flowers, apply today!

Qualifications

• Customer service focus required for interactions.
• Ability to perform basic floral arrangements is necessary.
• Physical ability to handle up to 50 pounds is required.

Responsibilities

• Provides friendly customer service and assists with floral orders.
• Prepares floral products and maintains cleanliness in the work area.
• Handles deliveries and manages product stock.

Skills

Customer Service

Teamwork

Problem Solving

Education

Less than High School

Tools

Floral Tools

Register System

Job description

Join to apply for the Floral Clerk role at Hy-Vee, Inc.

1 day ago Be among the first 25 applicants

Join to apply for the Floral Clerk role at Hy-Vee, Inc.

Additional Considerations (if Any)

Night & Weekend Shifts Required

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Floral Clerk

Department: Floral

FLSA: Non-Exempt

General Function

Provides prompt, efficient and friendly customer service. Creates beginning levels of design work floral arrangements and fills necessary merchandising needs. Assists customers with placing orders and completes the paperwork. Takes deliveries and makes delivery lists.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism
  
  

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager

Positions that Report to you: None

Primary Duties And Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include)
• escorting them to the products they’re looking for
• securing products that are out of reach
• loading or unloading heavy items
• making note of and passing along customer suggestions or requests
• performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.
• Assists customers with placing orders over the phone or in person and completes the paperwork involved with a floral order.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Prepares, finishes, and replenishes product as necessary.
• Including but not limited to: small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, and other flowers, balloons and balloon bouquets, and bows for floral arrangements and plants.
• Waters plants.
• Prepares daily delivery list.
• Sends and retrieves FTD, Teleflora, and orders over the computer.
• Reviews the status and appearance of floral products for freshness.
• Anticipates product needs for the department on a daily basis.
• Unloads trucks, places product in appropriate storage area, and replenishes merchandise.
• Checks in product, puts product away, and may process invoices.
• Ensures work area is always clean and neat including but not limited to: coolers, counters, floor, sink, etc.
• Runs the department registers and receives payment, makes change, etc., where applicable.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
  

Secondary Duties And Responsibilities

• Orders product and supplies as necessary.
• Prices products for customers as necessary.
• Delivers orders as needed.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.
  
  

Knowledge, Skills, Abilities And Worker Characteristics

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
  
  

Education And Experience

Less than High School or six months or less of similar or related work experience.

Physical Requirements

• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  
  

Working Conditions

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to dirt, noise, equipment movement hazards, chemicals/solvents, electrical shock, and dampness.

Equipment Used To Perform Job

Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, and telephone.

Contacts

Has daily contact with the general public and customers, weekly contact with suppliers/vendors.

Confidentiality

Maintains confidentiality on orders placed (including who sent, who received, order, and cost)

The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.

Are you ready to smile, apply today.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at Hy-Vee, Inc. by 2x

Get notified about new Clerk jobs in Macomb, IL.

Child Care Assistant - Quad Cities (6 positions available)

Assistant Professor of English / Writing Center Director

Macomb, IL $7,242.00-$8,835.00 2 weeks ago

Macomb, IL $99,000.00-$110,000.00 6 days ago

Macomb, IL $99,000.00-$110,000.00 6 days ago

Assistant/Associate Professor and Writing Center Director

Macomb, IL $7,242.00-$8,835.00 2 weeks ago

Assistant Professor of Agricultural Education

Nurse Practitioner/ Physician Assistant in Macomb, IL

Nurse Practitioner (NP) or Physician Assistant (PA)-Family Medicine - Macomb

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.