FLORAL/CLERK

Kroger; Cornelius (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Kroger is seeking a Floral Clerk to assist in designing and merchandising floral items. The role involves providing excellent customer service, maintaining records, and ensuring the department is well-organized. Ideal candidates will have strong communication skills and experience in retail.

Qualifications

• Effective written and oral communication skills.
• Ability to multi-task and set priorities.
• Experience in grocery retail and customer service is desired.

Responsibilities

• Assist and greet customers promptly.
• Help design and create floral arrangements.
• Maintain customer records and keep merchandise organized.

Skills

Communication skills

Teamwork

Customer service

Merchandising

Multi-tasking

Job description

Join to apply for the FLORAL/CLERK role at Kroger

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

1. Assist and greet customers promptly and provide them with great service
2. Be prompt, tactful, calm, courteous, and professional in all interactions
3. Help design and create floral arrangements and/or other items to fill customer orders
4. Package orders effectively, safely and efficiently
5. Keep merchandise and supplies in their proper areas
6. Maintain customer records and files properly
7. Assist customers in locating and selecting items
8. Handle telephone calls and orders promptly and courteously
9. Assist in decorating and merchandising the department
10. Keep carts, tools, and supplies in their designated areas and well organized
11. Keep floors clean, safe, and free from clutter
12. Maintain plants, process and prepare flower arrangements, and fill balloons
13. Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise
14. Adhere to company policies and procedures, as well as state and federal laws
15. Operate cash register in accordance with company procedures, as applicable
16. Maintain flexibility to work weekends and holidays as needed
17. Perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information professionally, and work with all levels of the organization
• Personal initiative and follow-through
• Ability to work as part of a team in a fast-paced environment
• Skills in production, merchandising, and customer service related to merchandise sales
• Ability to safely handle cleaning solutions, sharp tools, and operate all production equipment

Desired

• Dependability and integrity reflected in past work
• Knowledge of applicable laws and safety regulations
• Experience in grocery retail and customer service
• Experience operating a cash register and making change

Additional sections about the company, benefits, and employment details are included but are less relevant for the core job description.