Floral/Clerk

Kroger; Clarksville (TN); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

Kroger is seeking an enthusiastic team member to assist in floral design and customer service at our store in Clarksville, TN. You will greet customers, help design and fill orders, package items securely, and keep the department organized and clean.

The role requires strong communication, teamwork, and multi-tasking abilities, with a willingness to work weekends and holidays. Training on store procedures and safety practices is provided.

Qualifications

• Effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Knowledge of safe handling of cleaning solutions and safe use of tools and equipment

Responsibilities

• Assist in greeting customers and providing great service
• Help design and create floral arrangements and/or other items for customer orders
• Package orders safely and efficiently
• Keep merchandise and supplies organized and in their proper areas
• Maintain customer records and files
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Operate cash register in accordance with store procedures
• Maintain floors and work areas to be clean and safe
• Ensure proper signage, product rotation, and space allocation for merchandise

Skills

Customer service

Communication skills

Teamwork

Multitasking

Attention to detail

Tools

Cash register

Job description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Assist and greet customers promptly and provide them with great service


• Be prompt, tactful, calm, courteous, and professional in all interactions


• Help design and create floral arrangements and/or other items to fill customer orders


• Package orders effectively, safely and efficiently


• Keep merchandise and supplies in their proper areas


• Maintain customer records and files properly


• Assist customers in location and selecting items


• Handle telephone calls and orders promptly and courteously


• Assist in decorating and merchandising the department


• Keep carts, tools, and supplies in their designated areas and well organized


• Keep floors, clean, safe, and free from clutter


• Maintain plants, process and prepare flower arrangements and fill balloons


• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise


• Adhere to company policies and procedures, as well as state and federal laws


• Operate cash register in accordance with company procedures, as applicable


• Maintain flexibility to work weekends and holidays as needed


• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• Demonstrates effective written and oral communication skills


• Ability to read shelf tags, signs, product labels, training materials, and bulletins


• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization


• Personal initiative and follow through to completion


• Ability to work as part of a team in a fast-paced environment


• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise


• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

• Past work record reflects dependability and integrity.


• Knowledge of applicable laws and regulations related to employment practices, and safety


• Experience in grocery retail and customer service


• Experience in operating a cash register and making change