FLORAL/CLERK

Kroger Family of Companies; Anchorage (AK); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Anchorage seeks an assistant to design and merchandise floral items and assist with customer requests. You will greet customers, assist with selections, and support the floral department while ensuring safety and clean, organized spaces.

The role involves handling orders, operating the cash register, and may require weekend/holiday shifts. Customer-focused service and teamwork are essential to success.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multitask, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fastpaced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.

Responsibilities

• Assist customers promptly and provide great service.
• Maintain prompt, courteous, professional interactions.
• Help design or assemble arrangements to fulfill orders.
• Package orders safely and efficiently.
• Keep merchandise and supplies organized.
• Maintain customer records and files.
• Assist customers in locating and selecting items.
• Answer calls and take orders promptly.
• Assist in decorating and merchandising the department.
• Store carts, tools and supplies in designated areas.
• Keep floors clean, safe and uncluttered.
• Maintain plants and prepare flower arrangements; fill balloons.
• Maintain signage, rotation, freshness, and space allocation.
• Adhere to company policies and laws.
• Operate cash register per procedures.
• Be available to work weekends and holidays.
• Perform essential duties with or without reasonable accommodation.

Skills

Communication skills

Shelf tags reading

Multitasking

Teamwork

Customer service

Safety awareness

Tools

Cash register

Cleaning equipment handling

Sharp tools handling

Production equipment

Job description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services.Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• Demonstrates effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multitask, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fastpaced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change