Floral Associate- Plymouth 10/30/26

Westborn Market; Plymouth (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Westborn Market in Michigan is seeking a friendly Floral Associate to assist customers, take orders, and process payments. You will wrap flowers, box arrangements, waters plants, and maintain a clean, organized floral department.

The role requires basic math, product knowledge, and excellent customer service. This is a non-exempt, at-will position with potential for growth and a positive team environment.

Qualifications

• Customer service experience in retail is preferred.
• Basic math and cash handling skills.
• Knowledge of flowers and related products helps guide customers.

Responsibilities

• Operates cash register and handles transactions.
• Wraps flowers and boxes arrangements.
• Assists customers with orders and product recommendations.
• Maintains plants and supplies; keeps area clean and organized.
• Upsells where appropriate.

Skills

Customer service

Cash handling

Basic math

Flower knowledge

Upselling

Job description

Westborn Market | Floral AssociateJob Title: Floral AssociateDepartment: FloralExemption Status: Non-exemptReports to: Floral Manager, Floral Shift Leader, Floral DirectorAbout Us:Westborn Market started small in 1963, stocking only the best fruit and vegetables. Over the years we’ve expanded our aisles and locations to better take care of the community. As we grew, so did our family! We’re now a third-generation owned and operated business with four unique locations across Metro Detroit.Our goal is to continue to build on our success. We value quality goods, superior service, and team member relationships. We regard our customers as friends and respect our team members as family. We hope you join us!Job DescriptionThis position will require interaction with the customer when placing orders, suggesting products and processing payment for the transaction. Professional and efficient service to customers is expected all while demonstrating a high level of product knowledge.Employee Benefits20% employee discount active on your first day of employmentMedical, Dental, Vision, and Short-Term Disability insurance for eligible team members401k Retirement Plan for eligible team membersPaid vacation for full-time team members who have completed one year of service with Westborn MarketPaid Sick Leave for eligible team membersTeam lunchesCheck out a few of our Market Legends and hear their stories!https://westbornmarket.com/market-legendsEssential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:Operates cash register, including responsibility of cash tillWraps flowers and box arrangementsAssists customers with orders placedWaters and maintains all plants according to watering scheduleUpsell where appropriateProvides exceptional customer serviceStocks supplies as neededMaintains current knowledge of productMaintains a clean and organized work area free of hazardsAbides by Westborn Market’s time and attendance policyKeeps positive and helpful attitude during length of shiftPerforms miscellaneous job-related duties as assignedMinimum Qualifications (Knowledge, Skills, and Abilities)Proper phone etiquette while taking orders or messagesDemonstrates basic math skills with and without a calculatorAbility to write legibly and read with comprehension at a level where it applies to this positionKnowledge of product to properly assist customers for a positive shopping experiencePhysical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing, and/or walking for more than four (4) hours per day. Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.NoteThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.