Floorplan Account Representative

ACV Auctions; Buffalo (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

ACV Auctions in Buffalo, NY, is hiring a Floorplan Account Representative to manage all floorplan payments and dealer transactions. You will operate the DataScan DMS system and ensure compliance with relevant regulations while handling confidential information.

This role supports multiple priorities with attention to detail and strong communication. Ideal candidates have AR/AP experience, a high school diploma or GED, and proficiency with MS Office.

Qualifications

• AR/AP, office, clerical, or automotive auction experience.
• Proficient with Microsoft Excel and Word.
• Detail oriented with strong organizational skills.

Responsibilities

• Process and manage floorplan payments in a timely manner.
• Handle ACH payments and related processing.
• Triage inquiries by phone and email with professional communication.
• Interface with dealership management to resolve payment and credit line issues.
• Ensure compliance with state and federal laws in transactions.

Skills

AR/AP experience

Microsoft Excel

Communication skills

Team player

Attention to detail

Education

High School diploma or GED

Bachelor's degree preferred

Tools

DataScan

Dealership Management System

Job description

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

What you will do:

The Floorplan Account Representative possesses a combination of skills that relate to the internal operations of ACV Auctions in handling all financial transactions and tracking of Inventory. This role becomes proficient in operating the Dealer Management System, (DMS) such as DataScan, which will be utilized in managing dealers. The Floorplan Account Representative also ensures the security and compliance to all Federal and State legal requirements, as well as retention periods associated with Dealers Applications, Contracts, UCC filing and all confidential information.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Manage the timely processing of floorplan payments
• Process and implement ACH payments
• Problem-solving and contributing to new process method development.
• Manage multiple priorities within tight timeframes while maintaining ongoing attention to detail.
• Answer and triage phone calls and requests in a professional manner
• Ensure emails and faxes received in individual inbox or departmental inbox are reviewed and processed in a timely fashion
• Ensure prompt follow-up is maintained in payment processing within the portfolio and completed in a timely and efficient manner.
• Interface directly with Dealership Management to resolve payment and credit line issues as well as handle all questions or concerns that may arise.
• Ensure compliance in the completion of all assigned transactions, accurately and in a timely manner.
• Review legal documentation to ensure transactions are properly secured and comply with all State and Federal Laws.
• Perform additional duties as assigned.

What you will need:

• High School or GED - required
• 4 Year / Bachelors Degree - preferred
• AR/AP, office, clerical, or automotive auction experience
• Ability to read, write, speak and understand English.
• Interest in finance, accounting or operations a plus.
• Thorough, thoughtful and well organized.
• Team player, willing to learn multiple jobs.
• Experience with Microsoft Office suite (excel, word).
• Detail-oriented, while maintaining the ability to prioritize and facilitate multiple projects.
• Eagerness to tackle complex challenges, and humbleness when it comes to fulfilling some of the simpler tasks that keep our office running day-to-day.
• A knack for solving problems creatively and resourcefully.
• Fondness for collaboration and working in a team, yet able to stay motivated while working independently.
• Ability to learn and become proficient in a Dealer Management System such as DataScan

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Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

For information on our collection and use of your personal information, please see our Privacy Notice.

No immigration or work visa sponsorship provided for this position.

Compensation

The compensation range for this position is listed in the 'Job Details' section at the bottom of this posting. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.