Flooring Measure Tech (Part Time) Fishkill, NY

The Home Depot; Village of Fishkill (NY); On-site; USD 24,796 - 34,440; Part time

Job summary

A leading company in consumer services is looking for a Flooring Measure Tech. This part-time position involves in-home measurements and ensuring a positive customer experience. The ideal candidate will have a high school diploma, be customer-focused, and have reliable transportation. Join us to provide quality service that meets The Home Depot’s standards.

Qualifications

• Must be 18 years of age or older.
• Reliable transportation required.
• 1+ years of previous related work experience.

Responsibilities

• Complete daily routes for pre-assigned measure appointments efficiently.
• Engage with customers to understand their project needs and provide solutions.
• Ensure compliance with company policies and procedures.

Skills

Customer Focus

Communication

Action Oriented

Collaboration

Education

High School Diploma or GED

Job description

Flooring Measure Tech (Part Time) Fishkill, NY

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Flooring Measure Tech (Part Time) Fishkill, NY

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Position Purpose

The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician’s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.

Req134338

Position Purpose

The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician’s role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. This position is responsible for performing in-home measure appointments, including creating, maintaining, and improving customer relationships while interacting with customers daily. This position supports sales, product inquiry, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience, through accurate measurements, calculations, quote review and presentation. This associate primarily travels to appointments and conducts work within a pre-defined geographical area, but also may provide services support to company locations. All actions are completed with company issued devices. This position focuses on achieving various services goals, including customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.

Key Responsibilities

• 60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
• 4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• 1% Compliance - Follow all policies, procedures, and adhere to work schedule.
• 35% Customer Service - Ask customers open ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.
  
  

Direct Manager/Direct Reports

• This Position typically reports to the Assistant Market Manager
• This Position has up to 0 Direct Reports
  
  

Travel Requirements

• Travel between locations required.
  
  

Physical Requirements

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
  
  

Working Conditions

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
  
  

Minimum Qualifications

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Reliable Transportation
  
  

Preferred Qualifications

• None
  
  

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
  
  

Preferred Education

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
  
  

Minimum Years Of Work Experience

• 1+ years of previous related work experience
  
  

Preferred Years Of Work Experience

• 1 + years of previous related work experience
  
  

Minimum Leadership Experience

• No previous leadership experience
  
  

Preferred Leadership Experience

• No previous leadership experience
  
  

Certifications

• None
  
  

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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