Flooring Installation Technician

The Carpet Guys, LLC; Troy (MI); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

On-the-job training

Opportunities for advancement

Paid time off

Vision insurance

Job summary

The Carpet Guys in Troy, MI is seeking an experienced Installation Field Services Technician to support installers with expert advice and solutions. This role suits a seasoned flooring installer moving into a supervisory capacity, combining office and field work to keep installations running smoothly.

You will inspect jobs, assist sales and office teams, and help resolve issues while upholding the company's high standards.

Qualifications

• 5–7 years of flooring installation experience in hard and soft flooring.
• Strong customer service and professionalism to ensure smooth installations.
• Ability to work well in a team and stay motivated.
• Excellent organization and administrative accountability.
• Strong written and verbal communication skills.

Responsibilities

• Speak with installers in the morning during load out.
• Perform job site inspections of installers.
• Inspect job sites at customers' homes as requested.
• Review carpet contracts sold the previous day.
• Assist sales and office staff with questions.
• Performs other duties as necessary

Skills

Flooring installation

Customer service

Team player

Communication

Job description

977 E. 14 Mile Road, Troy, Michigan 48083

Posted 1 month ago

Job Type: Full Time

Website: The Carpet Guys

The Carpet Guys is currently looking for an experienced Installation Field Services Technician to support the Company with main duties that include assisting and providing installers with expert advice and solutions. Great opportunity for someone who is an experienced flooring installer that desires to work in a more supervisory capacity working both in the office and field. Assists with solving issues encountered during the installation process. Making sure our installers maintain the high standard set in place.

Responsibilities

• Speak with installers in the morning during load out
• Perform job site inspections of our installers
• Perform job site inspections at customer’s homes as requested
• Review carpet contracts sold the previous day
• Assist sales and office staff with questions
• Performs other duties as necessary

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role but are not necessarily all inclusive.

• 5 – 7 years previous flooring installation experience both in hard and soft flooring. Demonstrated assertiveness, confidence, and excellent customer skills with a high level of professionalism to assure installations go smoothly
• Experience successfully maintaining a positive attitude while working in a team environment
• Ability to maintain self-motivation
• Outstanding organization and administrative accountability
• Strong written and verbal communication skills

Job Type: Full-time

Pay: $27.00 – $35.00 per hour based on experience

Expected hours: 40 per week

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Weekends as needed

Work Location: In person and in the field for inspections.

EOE