Flooring Design Consultant: Design & Sell Solutions

Floor & Decor Holdings Inc.; Tolleson (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

401k plan

Stock purchase plan

Referral bonuses

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Paid holidays

Personal holiday

Volunteer time off

Job summary

Floor & Decor Holdings Inc. in Tolleson, AZ is seeking a Design Consultant to engage customers on the sales floor and support design projects. You will schedule design appointments and collaborate with store leadership to maximize sales and expand the design services brand.

You will provide consultations on tile, wood, stone, and accessories, use Salesforce and the Online Design Appointment Scheduler, and manage multiple client projects from inquiry to installation with accurate communication.

Qualifications

• 1+ years of retail/customer service experience
• High school diploma and or GED
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates a minimum of 6 months with Floor and Decor

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject
• Perform other duties as assigned

Skills

Retail / customer service

Math skills

Microsoft Office

Self-motivated

Multi-tasking

Basic computer skills

Internal candidates

Education

High school diploma or GED

Tools

Salesforce

Online Design Appointment Scheduler

MyProject

Job description

Floor & Decor Holdings Inc. in Tolleson, AZ is seeking a Design Consultant to engage customers on the sales floor and support design projects. You will schedule design appointments and collaborate with store leadership to maximize sales and expand the design services brand.

You will provide consultations on tile, wood, stone, and accessories, use Salesforce and the Online Design Appointment Scheduler, and manage multiple client projects from inquiry to installation with accurate communication.