Floor Team Member (Forest Friend)

Oaky's Playgrove; North Canton (OH); On-site; USD 15,000 - 18,000; Full time

Job summary

Oaky’s Playgrove in North Canton, OH is seeking a Floor Team Member (Forest Friend) to be the heartbeat of our space. You’ll guide open play sessions, welcome families with warmth, and foster safe, child-led exploration that helps kids grow and have fun.

In this role you’ll manage front-desk tasks, POS and concessions, monitor play areas for safety, and support birthday parties and weekend events. You’ll keep the facility clean and inviting, stay active for 4–6 hour shifts, and speak with energy

Qualifications

• Must be 16 years of age or older with reliable transportation.
• Ability to lift up to 50 lbs and stay active for 4–6 hour shifts.
• Basic tech/POS comfort and professional guest interaction.
• Energetic, cheerful, and adaptable in a high-energy environment.

Responsibilities

• Lead open play sessions and foster child-led exploration.
• Greet families, check in guests, and manage waivers and safety policies.
• Maintain cleanliness, sanitation, and café item prep with food safety.
• Support private parties and weekend events to create magical celebrations.

Skills

Customer service

POS experience

Hospitality

Energetic

Job description

About Oaky’s Playgrove

At The Playgrove, we believe a child’s play is their "work." We are an indoor enrichment and play facility where children explore, move, and grow, and where parents can relax knowing their kids are in a safe, pristine, and engaging environment.

As a Floor Team Member (Forest Friend), you are the heartbeat of our space. You aren't just supervising a room, you are helping facilitating creative play, welcoming families with warm hospitality, and keeping our facility held to the highest standard of cleanliness and safety.

What You’ll Do

1. Play Facilitation & Guest Experience

• Engage & Inspire: Guide open play sessions by asking open-ended questions that spark curiosity and child-led exploration.
• Model Positive Interaction: Support social-emotional learning and model positive social skills for young explorers.
• Pop-Up Fun: Help facilitate spontaneous, fun mini-activities and learning moments throughout the day.

2. Front Desk & Facility Operations

• Warm Welcome: Greet visiting families with high energy, check in guests, and ensure all waivers and safety policies are completed.
• POS & Concessions: Handle point-of-sale sales, manage café concessions, and keep retail and inventory areas stocked.
• Safety First: Actively monitor play zones to maintain a safe, secure, and joyful environment for every child.

3. Environmental Stewardship (Cleanliness & Reset)

• Maintain High Standards: Take pride in keeping the Playgrove spotless through routine sanitization cycles, bathroom check-ups, and floor resets.
• Food Safety: Prepare basic café items while upholding strict food cleanliness standards.

4. Milestone Celebrations (Events)

• Party Hosting: Help execute turnkey private birthday parties and weekend community events, making sure every celebration is magical for kids and stress-free for parents!

What We’re Looking For

• The Energy: Cheerful, positive, and genuinely excited to interact with young children and their parents.
• The Mindset: Adaptable, calm under pressure, and comfortable in a dynamic, high-energy environment.
• The Basics: Must be 16 years of age or older with reliable transportation. Basic tech/POS comfort and the ability to resolve guest needs with professional grace.
• The Physicality: Ready to stay active! Ability to lift up to 50 lbs, move through play structures, and stay on your feet for 4–6 hour shifts.

Why You’ll Love Working Here

• Purpose-Driven Work: Gain valuable, hands-on experience in early childhood engagement, customer service, and event execution.
• Great Culture: Work in a supportive, active environment where your work makes a visible difference for local families every day.
• Flexibility & Growth: Enjoy flexible scheduling around school or personal commitments, with clear paths to shift leadership roles as we grow!

Competitive & Fair Pay:

Starting pay begins at $11.00/hour and increases based on relevant experience. Plus, opportunities for merit-based raises as you gain new skills!