Floor Supervisors

McDonald's; Yorktown (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Meal discount

Service incentives

Job summary

McDonald’s Yorktown is seeking energetic Floor Supervisors to run stellar shifts and deliver great food and memorable customer experiences. The ideal candidate will coach and lead shifts that meet and exceed our standard of excellence.

We value people who understand the importance of handing off shifts and investing in others, and who are excited to grow and advance in a fast-paced McDonald’s environment. You must be 18 or older to supervise in corporate‑owned locations.

Qualifications

• Experience in restaurant management or supervisory role preferred.
• Ability to coach and develop team members.
• Strong customer service orientation and problem-solving skills.

Responsibilities

• Lead and supervise restaurant shifts ensuring quality service.
• Coach Crew and train new hires to meet sales and profit goals.
• Maintain food safety and service procedures across the shift.
• Coordinate with managers to ensure smooth operations and guest satisfaction.

Skills

Leadership

Staff training

Customer service

Food safety

Team player

Flexible schedule

Job description

We're seeking energetic, self-driven customer-obsessed Floor Supervisors eager to run stellar shifts within our 10

McDonald's restaurants. The ideal candidate will possess a servant’s heart to coach and lead shifts that consistently meet and exceed our standard of excellence.

We're seeking:

People who know the shift they leave for others is just as important as the one that’s handed off to them.

People are interested in growing and advancing while investing in others.

People like you. If you're interested—and we sure hope you are.

Requirements:

• They are an extension of the General Manager, Guest Services, Kitchen & People Department Managers making sure their team delivers great quality food and memorable customer experiences throughout their assigned shift.

• They ensure sales promotions are done well, that all service staff maintains food safety and service procedures, and that the entire restaurant is organized and prepped for the best service.

• Lastly this level of management responsibilities also includes making sure Crew gets off to a good start by training new hires to meet restaurant sales and profit goals and ensure that they are recognized and motivated throughout their work life cycle. Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, and with the passion to work in the famously fast-paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Along with competitive pay, a Department Manager at a McDonald's restaurant is eligible for incredible benefits including:

• Affordable Medical, dental, vision, and life

• insurance coverage upon 1st anniversary

• Tuition Assistance through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language

• Lot of opportunities to grow and invest in others along the way

• Service awards with lots of cash and performance incentives

• Generous Meal discount

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform several different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchise is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchise-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate‑owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally‑recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate‑owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.