FLOOR SUPERVISOR - United Club, ORD

Flik Hospitality Group; Chicago (IL); On-site; USD 30,996 - 34,440; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Health and Wellness Programs

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Job summary

Flik Hospitality Group in Chicago is seeking an individual to monitor activities to ensure compliance with standards and regulations. The role focuses on providing optimal customer service and managing operational activities, including sanitation and quality improvement.

The ideal candidate should possess an Associate's Degree, have 3-5 years of relevant experience, and demonstrate strong supervisory and communication skills. The company offers a comprehensive benefits package, including medical and retirement plans.

Qualifications

• 3-5 years of relevant experience.
• Ability to communicate with management, clients, and associates.
• Exhibit initiative, sense of urgency, responsibility, flexibility, and leadership.

Responsibilities

• Ensure optimal customer service and client satisfaction.
• Manage operational activities including quality improvement and sanitation.
• Follow health, safety, and sanitation guidelines.

Skills

Supervisory skills

Leadership

Communication skills

Multi-tasking

Education

Associate’s Degree or comparable experience

Job description

Job Summary

In conjunction with unit management, this individual will monitor activities to ensure conformance with Company, government and accrediting agency standards and regulations.

Salary

Salary: $22.50 - $25.00 Per Hour

Key Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Performs other duties as assigned

Qualifications

• Associate’s Degree, or comparable experience
• 3-5 years of relevant experience
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
• The ability to multi-task and establish priorities
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, see https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/.

Applications are accepted on an ongoing basis.

Flik maintains a drug‑free workplace.

Req ID: 1537592