Floor Supervisor Full Time - TOMMY HILFIGER- Starting at $18.00

PVH Corp.; Philadelphia (Philadelphia County); On-site; Full time

Job summary

An established industry player is seeking a Floor Supervisor to lead a dynamic retail team. This role is pivotal in supporting the Store Manager and ensuring that the store operates smoothly, from motivating staff to achieving sales goals. You'll play a crucial part in recruiting and training associates, while also upholding the brand's image and customer service standards. If you're passionate about retail and have a knack for leadership, this opportunity offers a vibrant work environment where your contributions will be recognized and valued. Join a company committed to diversity and inclusion, and help shape the future of retail operations.

Qualifications

• Strong leadership and communication skills are essential for managing the store team.
• Experience in retail management and customer service is highly valued.

Responsibilities

• Assist Store Manager in operations, training, and development of associates.
• Maximize sales and ensure compliance with company standards.

Skills

Leadership

Communication Skills

Team Management

Customer Service

Time Management

Education

High School Diploma

Experience in Retail Management

Job description

Floor Supervisor Full Time - TOMMY HILFIGER- Starting at $18.00

Apply

locations Retail TH Franklin Mills, PA

time type Full time

posted on Posted 30+ Days Ago

job requisition id R36301

Design Your Future at PVH

FLOOR SUPERVISOR

REPORTS TO: Store Manager

SUMMARY: The Floor Supervisor’s primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all personnel, product, merchandising, and visual functions, business processes and results for the store. Assist management with recruiting, training and development of associates.

OVERALL RESPONSIBILITIES

• Direct and motivate the store team to provide service in accordance with the TH Customer Service program, generate sales and profit, minimize losses while ensuring the store is visually distinctive and impeccably maintained.
• Maximize Associate productivity, ensure compliance and consistent execution of company standards and Policy & Procedures as well as create an environment which is results driven.
• Assist in the development of associates through feedback, coaching and training.
• Demonstrate effective written and verbal communication skills.
• Develop proficiency in all operational policies and procedures.
• Manage time and prioritize tasks.

MANAGERIAL RESPONSIBILITIES:

• Maximize sales by ensuring TH Customer Service program is being executed to standard as well as ensuring merchandise styles and sizes are well represented on the sales floor.
• Assist with training, developing and executing S.G.M. and TH Customer Service.
• Communicate statistical results and identify business needs.
• Communicate with team at Take 5 meetings, regarding individual sales performance, and other key performance indicators such as UPT, conversion, store results, product sales and other information to help them provide great service and achieve goals.
• Assist with training, monitoring and executing Direct Replenishment and Recovery process.
• Recognize problems, analyze causes, and generate alternatives and solutions.
• Represent the TH image through personal and professional appearance.

OPERATIONAL RESPONSIBILITIES:

• Understand and comply with all company policy, procedures and operations.
• Receiving and processing shipments and transfers.
• Follow Inventory Shrinkage Improvement Program.
• Assist to ensure store has all necessary tools (i.e. supplies, resources, binders, posters, etc.) and knowledge of how to use them adequately.
• Maintain the highest level of security and safety awareness within the store.
• Store opening and closing.
• Able to lift a minimum of 40 pounds and able to stand for long periods of time.

LEADERSHIP RESPONSIBILITIES:

• Work with store management to source the best talent through networking and recruitment, interviewing, hiring and orientation process. Identify new hires who possess skills representative of the TH Brand and image.
• Assist in the development of all associates to be knowledgeable in areas of product and sales by communicating openly, honestly, and constructively.
• Create energy, excitement and recognition around team and individual accomplishment and successes.
• Participate and assist the Store Manager in weekly management meetings and quarterly staff meetings.
• Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
• Demonstrate teamwork and lead by example within store.

MERCHANDISING & VISUAL RESPONSIBILITIES:

• Assists in making business decisions based on current sell-through strategies.
• Maintains elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail.
• Keep management informed of all merchandise and visual related issues.
• Execute markdowns and re-merchandise, as needed.
• Maintain store organization fixtures/hardware/general cleanliness.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.