Floor Supervisor

Melrosehoteldc; Orlando, Northern (FL, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Melrosehoteldc is seeking a full-time hotel staff member in Orlando to support housekeeping operations. Responsibilities include staff scheduling, room and public area inspections, and supervising new associates.

The role involves handling VIP requests and ensuring safety through timely reporting of hazards. The position requires a strong work ethic, teamwork, and the ability to work flexible hours, including nights, weekends, and holidays.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Team-oriented mindset to deliver great guest experiences.
• Physical requirements for an in-office role.
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and computer work.
• Occasional standing, walking, and lifting up to 25 pounds.

Responsibilities

• Prepare staff schedules and complete the work distribution report.
• Inspect guest rooms and public areas daily per company standards.
• Train and supervise new associates; provide ongoing training.
• Check for early make-ups, special requests, and VIPs.
• Maintain records for lost and found.
• Run a departure report and recheck rooms in your section.
• Write work orders for repairs and report safety hazards to management.

Skills

Team player

Communication

Flexibility

Physical stamina

Job description

Rest up for extraordinary Orlando travels on comfortable beds, firm pillows, and black-out shades. And, when you're not out enjoying thesights of Orlando, retreat to free Wi‑Fi, a 50\" HDTV, an equipped work desk,and a hospitality cabinet stocked with a Keurig® coffee maker,mini-fridge,and microwave.

Job Description

What you will be doing

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on‑going training for current staff.
• Check for early make‑ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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