Floor Supervisor

TAL Building Centers; Elma (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Affordable health and dental insurance

HSA employer contributions

Employer paid life insurance

401k options

Product discounts

Job summary

TAL Building Centers in Elma, Washington, is seeking a Floor Supervisor to lead a team of associates in delivering exceptional customer service. This onsite position requires strong leadership, interpersonal skills, and retail experience to ensure the store runs smoothly.

The role involves supervising store activities, coaching employees, and ensuring a positive workplace culture. Benefits include health insurance, 401k options, and opportunities for training and career advancement.

Qualifications

• Prior retail experience required.
• Excellent oral and written communication skills.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Supervise all store employees and activities.
• Ensure safety and security of store.
• Provide excellent customer service.

Skills

Retail experience

Interpersonal skills

Leadership ability

Basic computer skills

Ability to manage multiple tasks

Education

Bachelor’s degree

Job description

Role Statement

The Floor Supervisor is primarily responsible for leading a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, managing performance, and ensuring adequate department coverage at all times.

Location

This position will be performed onsite at our store. Remote work is not available for this role.

Outcomes for Success

• Supervises all store employees and activities, including safety and security of store and staff
• Performs all duties of a Lead Cashier when working in that capacity
• Be a resource when managers are absent or unavailable
• Performs MOD (Manager On Duty) store walks to ensure all departments are up to par
• Ensure employees are providing excellent customer service
• Holds team accountable for lunches, breaks, dress code, and balancing staff throughout the store to provide the right level of customer service
• Ensures proper execution of marketing initiatives
• Responsible for closing the store when needed
• Utilizes sound judgement in customer and employee situations and responds in a calm and professional manner
• Promotes our core values and is an example to all employees of what is expected.
• Creates a positive culture for staff, customers, and vendors
• Uplifts staff by developing an atmosphere and environment of accountability
• Interacts with maintenance team and provides direction to keep the store clean and safe
• Reports any malfunctioning equipment to the proper person for repair
• Develops and trains future leaders, with emphasis on Lead cashiers and cashiers
• Helps maintain inventory accuracy with proper inventory cycle counting
• Perform some light administrative duties as required
• May perform duties of yard/warehouse/driver as needed in smaller yards.
• May perform other duties as assigned

Benefits

Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer paid vision insurance.
• Employer paid life insurance.
• Excellent paid time off, including your birthday!
• 401k options.
• Strong commitment to training, professional development and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits!

Requirements

• Prior retail experience required
• Excellent oral and written skills
• Excellent interpersonal skills
• Able to manage multiple tasks in a fast‑paced environment
• Highly motivated and able to work under pressure
• Strong basic computer skills
• Team player
• Possess strong leadership ability
• Professional and positive attitude
• Bachelor’s degree preferred
• 3-5 years’ experience or equivalent combination of education and experience

Physical Requirements

• Ability to lift 30-50 lbs. Seldom and Occasional lifting less than 30 lbs.
• Occasional sitting, alternating with frequent walking and standing.
• Occasional reaching out and light handle / grasp.
• Seldom reaching above shoulder and below waist.

Wages

Starting wages will be based on years of experience and education.

TAL Building Centers is an Equal Opportunity Employer.