Floor Supervisor

Liv Hospitality LLC; Deadwood (SD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hotel discounts

Dining deals

WaTiki passes

Starbucks offers

Juniper Sky Bar access

Salon & Spa discount

Gaming benefits

Sol Vibe discounts

Daily pay

Company discounts

Job summary

Tin Lizzie Gaming Resort in Deadwood, SD is seeking a Floor Supervisor to oversee the table games floor in partnership with the Casino Manager. You will supervise staff, ensure compliance with gaming policies, and deliver prompt, courteous service to guests.

The role requires 21+ with a SD key license, a high school diploma, and strong communication, organizational, and guest-service skills. You will coordinate staffing, assist other departments, and maintain an engaging, professional gaming

Qualifications

• High school diploma or equivalent.
• Must be 21 and able to obtain a key license from the SD Commission on Gaming.
• Excellent guest service skills.
• Excellent communication and organizational skills.

Responsibilities

• Check level of staffing on the gaming floor throughout your shift and maintain adequate staffing levels.
• Delegate duties to gaming floor staff based on business levels.
• Provide prompt & courteous service to guests.
• Adhere to all house and state gaming regulations.
• Keep slot floor attractive and presentable to the gaming public.
• Communicate with supervisors and managers in person, by phone or email.
• Making decisions and solve problems as they happen.
• Provide support in other departments as business levels require.
• Maintain slot machines making sure they are in working order, paying customer jackpots/hand pays, showing customers how to use their club card and free play.
• Learn the soft count procedures and to read slot machine meters.
• Help the drop team with bill boxes and the supervisor with ATM/Kiosk fills.
• Will be moving machines which requires bending over, climbing ladders & lifting equipment.
• Excellent Guest service skills.
• Excellent communication and organizational skills.
• Professional appearance and demeanor.

Skills

Guest service

Communication

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Join the team at Tin Lizzie Gaming Resort in Deadwood, SD, where you'll find a host of compelling reasons to make us your workplace of choice:Prime Location: Located on Main Street in the historic town of Deadwood, our full-service gaming resort offers a vibrant and bustling atmosphere in one of South Dakota's most iconic destinations.Gaming Variety: Experience a wide array of gaming options, including slot machines, table games, and Deadwood's most state-of-the-art sportsbook, providing excitement for both Guests and staff alike.Comfortable Accommodations: Enjoy the convenience of two hotels with comfortable rooms and suites, ensuring a pleasant stay for Guests and employees alike.Diverse Dining Options: Indulge in a variety of dining options available at the resort, providing delicious meals and satisfying culinary experiences for everyone.Friendly Staff and Excellent Service: Join a team known for its friendly staff and commitment to excellent customer service, fostering a welcoming and hospitable environment for all.Community Engagement: Be part of a company that gives back to the community, regularly hosting charity events and supporting local organizations, allowing you to make a positive impact beyond the workplace.Core Values: Embrace our core values of service, innovation, gratitude, trust, excellence, accountability, and collaboration, guiding our actions and interactions every day.Opportunities for Growth: Experience an environment of growth and opportunity, where employees are encouraged to develop their skills and advance their careers.Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.Dining Deals: Get discounts on food and beverages at our outlets.WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.AJ's Wicked Salon & Spa: Enjoy 10% off products and services.Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.At Tin Lizzie Gaming Resort, you'll not only find a job but a fulfilling and rewarding career opportunity, surrounded by excitement, camaraderie, and growth potential. Join us and become part of our dedicated team today.Under the direction of the Casino Manager, the Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity and dealing procedures are in compliance with table games policies and procedures. Provides prompt and courteous service to all gaming patrons.ResponsibilitiesCheck level of staffing on the gaming floor throughout your shift and maintain adequate staffing levels.Delegating duties to gaming floor staff based on business levels.Provide prompt & courteous service to guests.Adhere to all house and state gaming regulations.Keep slot floor attractive and presentable to the gaming public.Communicate with supervisors and managers in person, by phone or email.Making decisions and solve problems as they happen.Provide support in other departments as business levels require.Maintain slot machines making sure they are in working order, paying customer jackpots/hand pays, showing customers how to use their club card and free play.Learn the soft count procedures and to read slot machine meters.Help the drop team with bill boxes and the supervisor with ATM/Kiosk fills.Will be moving machines which requires bending over, climbing ladders & lifting equipment.Excellent Guest service skills.Excellent communication and organizational skills.Have interpersonal skills to deal effectively with all business contacts.Professional appearance and demeanor.High school diploma or equivalent.Must be 21 and able to obtain a key license from the SD Commission on Gaming.Benefits for full-time Associates:Health / dental / vision / life401k plan with 3% match after one year of employmentCompany-wide discounts on hotel rooms and restaurantsWe offer daily pay to all Associates through ZayZoon!!!An equal-opportunity employer