Floor Stocker - Albany NY

L.L.Bean; City of Albany (NY); On-site; USD 19,320 - 27,517; Full time

Job summary

L.L.Bean in Colonie Center, Albany, NY, is seeking a Floor Stocker to receive, process, and stock merchandise, and handle returns. Early mornings or overnight shifts required. Wage is $17.00 per hour, with duties spanning back‑room organization to front‑of‑store support.

The role emphasizes accuracy, multitasking, and strong customer service in a fast‑paced retail environment. Experience and basic computer skills are preferred.

Qualifications

• High School diploma or GED.
• Some experience required.
• Strong attention to detail and accuracy.
• Solid communication and interpersonal skills.
• Demonstrated capacity for collaborative work in a retail environment and adept at serving customers and teams from a variety of backgrounds.
• Ability to multi-task and change tasks frequently.
• Comfortable with working in a fast-paced, physically demanding environment.
• Ability to meet units per hour production standard.
• Basic computer skills.
• Positive, energetic spirit and team player.
• Health and safety requirement: All employees must contribute to a safe and healthy workplace, follow safety policies and procedures, report unsafe conditions, and work safely. Leadership must model safe behaviors and reduce risks to acceptable levels.

Responsibilities

• Transfer racks and skids from truck into the back‑stock receiving area.
• Receive/scan cases using an RF device.
• Open cases and sort merchandise into carts for department stocking.
• Prep product to floor‑ready standards with proper folding, stickers, and packaging.
• Replenish supplies throughout the store, including catalogs, bags, gift boxes, shopping totes, hangers, flyers, etc.
• Retrieve returns, pick and ship items, handle monogramming and alterations.
• Assist with coordination of supplies, fixtures, and set‑up for campus events as needed.
• Determine disposition for merchandise returns and rejects.
• Retag and prep product for the sales floor.
• Scan out and package second‑quality product to send to Returns.
• Determine disposition of third‑quality product for the Employee Store or for defacement and destruction.
• Complete work and verify accuracy by reviewing online reports.
• Change prices and retag product as necessary using tagging guns.
• Audit orders to be shipped to customers for accuracy, checking for correct product, adequate contact information, and completed Pro Serve services.
• Box or bag pick and ship, complete online documentation, and stage for UPS pick‑up.
• Maintain a clean, organized workspace and assist with daily upkeep/recycling efforts.
• Partner with leadership to adhere to the organization and flow of designated work stations in the Back of House to support inventory control and accuracy.
• Provide exceptional customer service using the guide‑selling model.
• Replenish/stock merchandise onto fixtures according to established merchandising standards.
• Retrieve additional stock/sizes from back‑stock areas to represent all sizes on the sales floor.
• Organize and maintain back‑stock areas by keeping items grouped by Item ID and sized within their proper locations.
• Assist with store recovery efforts as needed.
• Assist with departmental floor sets per Home Office direction.

Skills

Attention to detail

Communication skills

Team player

Multi-tasking

Fast-paced work

Customer service

Physical stamina

Interpersonal skills

Adaptability

Education

High School diploma or GED

Job description

Company Overview

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Position Overview

Our Colonie Center Retail store is currently searching for Floor Stockers to join their team. Position purpose: Receive, process, and stock merchandise. Process returned merchandise based on assigned disposition. Support all other operational business needs such as utility and customer carry‑outs on a regular basis. Wage: $17.00 per hour. Early mornings or overnight hours required.

Responsibilities

• Transfer racks and skids from truck into the back‑stock receiving area.
• Receive/scan cases using an RF device.
• Open cases and sort merchandise into carts for department stocking.
• Prep product to floor‑ready standards with proper folding, stickers, and packaging.
• Replenish supplies throughout the store, including catalogs, bags, gift boxes, shopping totes, hangers, flyers, etc.
• Retrieve returns, pick and ship items, handle monogramming and alterations.
• Assist with coordination of supplies, fixtures, and set‑up for campus events as needed.
• Determine disposition for merchandise returns and rejects.
• Retag and prep product for the sales floor.
• Scan out and package second‑quality product to send to Returns.
• Determine disposition of third‑quality product for the Employee Store or for defacement and destruction.
• Complete work and verify accuracy by reviewing online reports.
• Change prices and retag product as necessary using tagging guns.
• Audit orders to be shipped to customers for accuracy, checking for correct product, adequate contact information, and completed Pro Serve services.
• Box or bag pick and ship, complete online documentation, and stage for UPS pick‑up.
• Maintain a clean, organized workspace and assist with daily upkeep/recycling efforts.
• Partner with leadership to adhere to the organization and flow of designated work stations in the Back of House to support inventory control and accuracy.
• Provide exceptional customer service using the guide‑selling model.
• Replenish/stock merchandise onto fixtures according to established merchandising standards.
• Retrieve additional stock/sizes from back‑stock areas to represent all sizes on the sales floor.
• Organize and maintain back‑stock areas by keeping items grouped by Item ID and sized within their proper locations.
• Assist with store recovery efforts as needed.
• Assist with departmental floor sets per Home Office direction.

Qualifications

• High School diploma or GED.
• Some experience required.
• Strong attention to detail and accuracy.
• Solid communication and interpersonal skills.
• Demonstrated capacity for collaborative work in a retail environment and adept at serving customers and teams from a variety of backgrounds.
• Ability to multi‑task and change tasks frequently.
• Comfortable with working in a fast‑paced, physically demanding environment.
• Ability to meet units per hour production standard.
• Basic computer skills.
• Positive, energetic spirit and team player.
• Health and safety requirement: All employees must contribute to a safe and healthy workplace, follow safety policies and procedures, report unsafe conditions, and work safely. Leadership must model safe behaviors and reduce risks to acceptable levels.