Floor Staff - Starting Pay $13.50 Per Hour - Holiday and Weekends Required! Must Be 16 or Older!

Regal Cinemas, Inc.; McDonough (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic Floor Staff to join their team. This role involves operating the POS system, providing excellent customer service, and ensuring compliance with safety and rating policies. Ideal candidates will possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment. If you enjoy engaging with people and thrive in a lively atmosphere, this position offers a great opportunity to grow and take on responsibilities in a dynamic setting. Join a team that values teamwork and customer satisfaction while working in a fun and exciting environment.

Qualifications

• Ability to operate POS systems and handle transactions.
• Good public speaking skills and effective listening.

Responsibilities

• Operate POS system and handle cash transactions accurately.
• Ensure compliance with MPAA rating system and guest service standards.

Skills

Public Speaking

Customer Communication

Attention to Detail

Problem Solving

Math Skills

Education

Compliance Training in Regal Academy

Alcohol Service Training (if applicable)

Tools

POS System

Job description

Floor Staff - Starting Pay $13.50 Per Hour - Holiday and Weekends Required! Must Be 16 or Older!

Job Category: Floor Staff - Theatre

Requisition Number: FLOOR034772

Posted: April 10, 2025

Part-Time

Locations

Location: McDonough Stadium 16
McDonough, GA 30253, USA

Description

Essential Duties and Responsibilities include, but are not limited to:

• Operating POS system, including handling cash drawer, credit cards, travelers’ checks, gift cards, and redeemed discount tickets.
• Upselling Premium Viewing Experience (3D, RPX, IMAX), larger sizes, and promotional items.
• Promoting the Regal Crown Club and the Unlimited program.
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy.
• Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy.
• Operating, preparing, and cleaning all concession-related equipment.
• Scanning or tearing tickets, enforcing the MPAA rating system, and directing patrons to auditoriums.
• Inspecting backpacks and packages when applicable.
• Managing crowd control and assisting guests in seat direction in auditoriums when necessary.
• Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and maintain a safe environment.
• Reporting any problems, discrepancies, or unusual situations to management.
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby areas, hallways, and other areas.
• Assisting with all opening and closing duties as assigned by management.
• Complying with all local, state, and federal food safety laws.
• Reading and understanding training materials covering anti-harassment and discrimination.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:

• Completion of the compliance training package in Regal Academy.
• If the theatre sells alcohol, complete any legally required state or local training and obtain the required certificate.

Language Ability:

• Possess good public speaking skills, listen effectively, and respond clearly.

Math Ability:

• Perform calculations with speed and accuracy and identify and correct errors.

Reasoning Ability:

• Identify problems, gather relevant data, and note possible causes.
• Evaluate relevant information, recognize alternatives, and reach conclusions based on evidence.
• Take action beyond what is necessary and perform under pressure.

Personal Skills:

• Excellent communication skills with customers, co-workers, and management.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Work Environment:

The noise level in the environment is moderate, but may increase at times.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Frequently required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• May occasionally lift as much as 60 pounds.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

*This is a smoke-free facility*

**When applying for this position, please use a desktop or laptop computer. Do not use a smartphone or tablet, as your application may not be stored in our system and/or available for review.**

Behaviors

Required

• Team Player: Works well as part of a group.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Detail Oriented: Capable of carrying out tasks with all necessary details to complete them well.

Motivations

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility.