Floor Staff $12.41 hour

Regal; Newport News (VA); On-site; Part time

Job summary

Join a leading entertainment provider as Floor Staff, where you'll ensure guests receive exceptional service in various roles including Box Office, Concession, and Usher. This part-time position involves operating POS systems, promoting services, and maintaining cleanliness. Ideal candidates will possess strong communication and problem-solving skills, and must be physically capable of performing related duties. A cast certification program is required, making this a great entry-level opportunity.

Qualifications

• Completion of cast certification program or progress towards it.
• Good public speaking, listening, and communication skills.

Responsibilities

• Ensure guests receive exceptional service.
• Operate POS system and manage cash accurately.
• Perform general cleaning duties and crowd control.

Skills

Public Speaking

Problem Solving

Communication

Education

Cast Certification Program

Job description

Join to apply for the Floor Staff $12.41 hour role at Regal

This job description provides a comprehensive overview of the responsibilities and requirements for the Floor Staff position at Regal. However, it contains some repetitive and extraneous content that can be streamlined for better clarity and focus. The formatting is appropriate, but the inclusion of unrelated job postings and promotional content should be removed to improve relevancy and conciseness.

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Job Details

Description: Floor Staff team members are classified based on individual theatre needs and/or employee availability, as either variable hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is to ensure guests receive exceptional service. Floor Staff may work in the Box Office, Concession Stand, or as Ushers. Employees must act as representatives of Regal, adhering to our mission statement and policies.

Essential Duties and Responsibilities

• Maintain regular and consistent attendance
• Handle emergency situations when called upon
• Perform general cleaning duties
• Adhere to company dress code

Position-specific Responsibilities

Box Office

• Operate POS system, manage cash, credit cards, gift cards, and discounts accurately
• Upsell Premium Viewing experiences and promote Regal Crown Club
• Sell tickets in accordance with MPAA ratings and company policies
• Respond to guest inquiries via phone and in person

Concession

• Operate POS system and handle cash, credit, and inventory responsibly
• Promote Regal Crown Club and upsell items
• Maintain concession equipment and ensure food safety compliance

Usher

• Tear tickets, direct patrons, and manage crowd control
• Inspect bags when applicable and assist guests with seating
• Monitor theatre environment and report issues
• Perform cleaning duties and maintain cleanliness of auditoriums and common areas

Requirements

• Completion of cast certification program or progress towards it
• If applicable, complete alcohol service training and obtain certification
• Good public speaking, listening, and communication skills
• Ability to perform calculations accurately and identify errors
• Problem-solving skills and ability to work under pressure
• Physical ability to stand, walk, lift up to 60 pounds, and perform related duties

Additional Information

• This is a smoke-free facility
• Application should be submitted via desktop or laptop for proper processing

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Entertainment Providers