Floor Manager - Lead Stylists, Brand Experience + Commission

AllSaints; Los Angeles (CA); On-site; USD 32,511 - 34,026; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with matching

Flexible Spending Accounts

Personal Clothing Discount

Job summary

A leading fashion retailer is seeking a Floor Manager in Los Angeles to lead a team and deliver exceptional customer experiences. This role involves managing day-to-day store operations, coaching staff, and ensuring effective customer service both in-store and online. A passion for fashion and proven leadership abilities are critical for success in this full-time position offering competitive hourly rates and benefits.

Qualifications

• Proven leadership ability, particularly in retail environments.
• Strong communication skills and ability to manage customer inquiries.
• Commercially driven with a passion for delivering outstanding customer experiences.

Responsibilities

• Support the brand leader in managing the store operations.
• Oversee stylists and ensure excellent customer service.
• Manage team KPIs and SLAs for online customer support.

Skills

Passion for fashion

Leadership

Customer service expertise

Knowledge of reporting technologies

Dependability

Job description

A leading fashion retailer is seeking a Floor Manager in Los Angeles to lead a team and deliver exceptional customer experiences. This role involves managing day-to-day store operations, coaching staff, and ensuring effective customer service both in-store and online. A passion for fashion and proven leadership abilities are critical for success in this full-time position offering competitive hourly rates and benefits.