Floor Manager

Aritzia; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Product Discount

Aritzia Virtual Wellness

Aspirational Workspace

Job summary

Aritzia in Washington, DC is seeking a Boutique Lead to guide our retail team, deliver world-class client experiences, and build loyal relationships. You will balance sales and service, optimize staffing, and ensure flawless execution of People, Clients, Product, Space, Risk and Operations to exceed daily goals.

You will support high-potential people to grow while delivering an exceptional employee experience.

Qualifications

• Commit to learning and applying Aritzia's leadership principles.
• Collaborate effectively with partners to achieve business outcomes.
• Commitment to quality and delivering results that add value.

Responsibilities

• Lead the retail team to sell clothes and deliver world-class experiences.
• Balance sales and service with right staffing at the right time.
• Own details across People, Clients, Product, Space, Risk and Operations.
• Manage day-to-day performance to support business objectives and growth.

Skills

Team leadership

Cross-functional collaboration

People development

Brand and style sense

Strategic thinking

Customer relationship skills

Job description

The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.

THE OPPORTUNITY

As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. This is a unique opportunity to be part of the team responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Lead, you will lead the team to:

• To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• To create an optimal balance of sales and service by having the right people, in the right place at the right time.
• To seamlessly own or elevate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.