Floor Manager

Rosauers Supermarkets; Missoula (MT); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental, VIs

Retirement Plan (Pension, 401k + Match

Paid Time Off

Life Insurance

Employee Discounts

Scholarship Opportunities

Leadership Training

Relocations and Transfers

Employee Assistance Program

Job summary

Rosauers Supermarkets is seeking a Front End Supervisor to lead the front end team, ensure exceptional customer service, and drive store performance in a community-focused environment. You will train staff, supervise daily operations, and promote a high-energy, customer-first culture on the sales floor.

The role emphasizes leadership, teamwork, and clear communication to deliver memorable shopping experiences.

Qualifications

• Experience leading a team in a retail or service environment.
• Proven ability to motivate and supervise front end staff.
• Strong focus on delivering exceptional customer experiences.

Responsibilities

• Welcome customers and assist with questions and location of items.
• Supervise front end team and train staff for assigned roles.
• Oversee day-to-day front end operations and ensure policy compliance.
• Drive business and profit objectives through service excellence and operations.
• Maintain clean, attractive signage and displays and manage timely restocking.
• Support team motivation and productivity on shifts.

Skills

Leadership

Customer service

Communication

Training

Conflict resolution

Time management

Job description

Description

We're Rosauers Supermarkets, your local neighborhood grocery store. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring our aisles, discovering new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each customer. Our secret ingredient? Our incredible team who encourages others to be part of these experiences, immersing themselves in the world of food.

What You'll Do:

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure front end team members are motivated and productive.
• Promote the importance of creating an outstanding customer experience to the team.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day-to-day operations in the front end department of the store.
• Assist establishing and achieving business and profit objectives.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.
• Ensure team members follow company policies and procedures.
• Perform other duties to ensure the overall success of our company.

What We're Looking For:

• Commitment to providing exceptional service to customers and support to team members.
• Excellent communication, interpersonal, leadership, training, and conflict resolution skills.
• Strong understanding of leadership principles.
• Time management skills.

Benefits & Perks:

• Amazing earning potential, you'll be paid weekly.
• Bonus eligible position
• Health Care Plan (Medical, Dental, Vision, Prescription)
• Retirement Plan (Pension, 401k + Company Match)
• Paid Time Off (Vacation, Sick, Holidays)
• Life Insurance (Basic, Voluntary, AD&D)
• Life Flight Insurance
• Pet Insurance Options
• Employee Discounts
• Scholarship Opportunities
• Leadership Training
• Relocations and Transfers
• Employee Assistance Program

This position is eligible for a semi-annual bonus from 0 - 10% of base wages considering company performance and position goals met.

Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.

Requirements

• Candidates must be 18+ years or older
• Complete a pre-employment background check
• Must be able to lift, carry and push up to 25 pounds.
• Previous leadership experience in a similar role
• Passion for our community and connecting with people
• Outstanding organizational and leadership skills

Since Being Founded, We’ve:

• Grown to 2,000+ employees
• Opened 23+ store locations in the PNW
• Won multiple awards in our community

Other Opportunities:

www.rosauers.com/join-our-team

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.