Floor Manager

Jetro Restaurant Depot

Los Angeles (CA)

On-site

USD 60,000 - 85,000

Full time

14 days+

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Job summary

Jetro Restaurant Depot is seeking a Floor Manager to lead the Floor team, supervise stocking, pricing and customer service, and ensure HACCP compliance. This role collaborates with the Assistant Branch Manager and other supervisors to maintain efficient operations.

The Floor Manager will develop staff schedules, train employees, interview candidates, and coordinate inventory controls while upholding safety and quality standards across the store.

Qualifications

Bachelor’s degree or equivalent experience with strong customer service background.
Ability to read, analyze and interpret business materials and procedures.
Excellent verbal and written communication, and professional demeanor.
Experience in inventory, pricing, and vendor coordination is preferred.

Responsibilities

Develop schedules, monitor performance and apply appropriate disciplinary actions.
Train employees in responsibilities and safety procedures.
Interview candidates and make hiring recommendations.
Oversee receiving, stocking, labeling, and rotation of merchandise.
Ensure HACCP compliance and conduct periodic audits.
Maintain inventory accuracy and manage vendor orders for cost efficiency.
Ensure shelf pricing reflects current pricing and market conditions.
Coordinate merchandising and maintain clean, safe floor areas.

Skills

Customer Service

Leadership

Communication

Interpersonal Skills

Inventory Management

HACCP Awareness

Training & Development

Safety Procedures

Education

Bachelor’s Degree

High School Diploma or GED + 4 years experience

Any combination of education and experience

Job description

Job Details

Position Title: Floor Manager

Department: Floor

Supervisor: Assistant Branch Manager/Branch Manager

FLSA: Exempt

Position Summary

Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Essential Functions

Ensure proper customer service and works to develop relationships with large customers.
Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated.
Develops schedules, monitors performance and recommends the proper discipline as appropriate.
Trains employees in job responsibilities and safe operating procedures
Interviews candidates and recommends for hires.
Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.
Supervises the receiving of products and ensures that the proper paperwork is completed.
Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.
Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.
Coordinates that the pallets stored in the racks have the proper block and date tags.
Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.
Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.
Assures that trash is removed from floor and properly handled.
Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.
Ensures that all signage is correct and that the flyers’ prices are reflected on the product.
Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.
Performs additional duties, responsibilities and projects as assigned.
Performs weekly self audits on the perishable department.
Works different schedules as required. May be required to start before store opening and/or start later in order to close store and prepare for next business day.

Other Responsibilities

Performs other work-related duties as required and assigned.

Education, Experience And Skills Required

Bachelor’s Degree, OR
High School Diploma or GED with at least 4 years experience in customer service, OR
Any appropriate combination of education and experience.
Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
Ability to effectively present information and respond to questions from managers, clients, and general public
Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
Effective oral and written communication skills.
High level of interpersonal skills to handle sensitive and confidential situation and documentation.
Commitment to company values and strong customer orientation.
Computer Literacy

Physical Requirements