Floor Manager

MERCER MANAGEMENT & DEVELOPMENT INC; Holiday (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Holiday Inn Manahawkin / The Mainland is seeking a full-time shift supervisor to lead a team of about 20 employees, handle guest inquiries, and resolve complaints. The role requires guiding staff to uphold brand customer service standards and ensuring health and safety regulations are followed.

The position offers starting pay around $20 per hour with flexible hours. Responsibilities include closing out servers and bartenders at the end of each shift and maintaining smooth operations during busy

Qualifications

• Lead and direct around 20 employees per shift while answering guest questions.
• Ensure staff adheres to company customer service standards.
• Ensure compliance with health and safety regulations.

Responsibilities

• Lead and direct around 20 employees per shift and address guest questions/complaints.
• Ensure staff provides the company standards of customer service.
• Ensure compliance with health and safety regulations.
• Close out servers/bartenders at the end of their shift.

Skills

Staff leadership

Customer service

Health & safety compliance

Job description

Holiday Inn Manahawkin / The Mainland | Full Time

Starting at $20/h

• Have the ability to lead and direct around 20 employees per shift as well as answer customer questions and address complaints.
• Ensure the staff provides the company standards of customer service.
• Ensure compliance with health and safety regulations.
• Responsible for closing out servers/bartenders at the end of their shift.
• Flexible hours preferred.