Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; West Covina (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in West Covina, California. This role involves ensuring customers receive a quality in-store experience while acting as the Floor Supervisor. The Key Lead will provide guidance and coaching to Brand Representatives and Stock Associates, and will be part of the store leadership team driving performance through customer interactions and team achievements. Responsibilities include performing opening and closing routines, operating POS systems, and fulfilling OMNI channel orders.

Responsibilities

• Ensure quality in-store experience as the Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience and daily sales achievements.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in West Covina, California. This role involves ensuring customers receive a quality in-store experience while acting as the Floor Supervisor. The Key Lead will provide guidance and coaching to Brand Representatives and Stock Associates, and will be part of the store leadership team driving performance through customer interactions and team achievements. Responsibilities include performing opening and closing routines, operating POS systems, and fulfilling OMNI channel orders.