Floor Houseperson-203

Crescent Hotels & Resorts; New York (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a hotel housekeeping attendant to maintain cleanliness across guest rooms, corridors, restrooms, and public areas. You will operate vacuum cleaners, carpet shampoo machines, mops, and polish surfaces to ensure a high standard of cleanliness.

The role requires physical mobility, ability to lift up to 50 pounds, and the discipline to follow instructions while delivering friendly guest service. Prior hotel experience is a plus.

Qualifications

• Elementary school diploma preferred; physical mobility and stamina required.
• Must be able to follow instructions and maintain a professional attitude.
• Previous hotel-related experience is desirable.

Responsibilities

• Clean rooms, hallways and restrooms.
• Vacuum, sweep, mop, wax floors and polish surfaces.
• Collect soiled linen and stock linen closets.
• Move and arrange furniture as needed and assist with heavy lifting.
• Remove trash and ensure public areas are clean and orderly.
• Report missing or damaged items to supervisors.

Skills

Attention to detail

Physical stamina

Follow instructions

Professional attitude

Education

Elementary school diploma

Tools

Vacuum cleaner

Carpet shampoo machine

Mop

Polisher

Job description

DUTIES AND RESPONSIBILITIES:

• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
• Cleans rooms, hallways and restrooms.
• Washes walls and ceiling, moves furniture and turn mattress.
• Sweeps, mops, scrubs, waxes. vacuums and polishes floor.
• Dusts and polishes metalwork.
• Collects soiled linen for laundering from housekeeping carts.
• Assists in keeping the lobby area clean, neat and free of debris and trash as needed.
• Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.
• Maintains housekeeping carts and stocks supplies.
• Strips soiled linen from beds when asked to help housekeepers.
• Removes trash collected by room attendants.
• Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management.
• Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor
• Refills the par stock of guest amenities and supplies on each housekeeping storage area.
• Helps the room attendants with heavy lifting and special cleaning projects as directed.
• Cleans all public areas in the prescribed manner while following department standard operating procedures.
• Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.
• Assists housekeeping with placing bed boards, roll-ways beds, extra bed etc. in appropriate fashion per standard operating procedures.
• Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.
• Responds at all times in a friendly, helpful manner to guests and other colleagues.
• Handles any tasks assigned by the supervisors as and when needed. The above description reflects on the general details considered to describe the principal functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.

PREREQUISITES: Education: Elementary school diploma is preferred, Physical mobility and stamina required, must be able to follow instructions, possess detail orientation skills and demonstrate a professional attitude. The candidate must have the ability to work independently and under little supervision.

Experience: Previous hotel-related experience desired. Physical: Requires standing for long periods of time and on occasion may be asked to lift and carry up to 50 pounds. While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.