Floor Customer Service

TAL Building Centers; Elma (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Affordable health and dental insurance

HSA employer contributions

Employer paid life insurance

Excellent paid time off

401k options

Product discounts

Job summary

TAL Building Centers seeks a Sales Associate at our Elma, Washington location. You will provide sales services, helping customers obtain merchandise, process payments, and ensure a knowledgeable experience.

The ideal candidate will possess excellent customer service skills and have experience in a retail environment. This position offers benefits like affordable health insurance, 401k options, and paid time off.

Qualifications

• 1-2 years of experience preferred.
• Excellent ability to compute surfaces, volume, weights, and measures.

Responsibilities

• Provides sales service including obtaining merchandise and processing payments.
• Determines customer needs and suggests appropriate products.
• Maintains quality store presentation and signage.

Skills

Excellent oral and written communication skills

Excellent customer service skills

Ability to compute discount, interest, profit, and loss

Education

High School Diploma or GED

Job description

Overview

Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.

Our Mission

We Help Build Better Communities

Our Core Values

• We Are the Guide
• We Are Courteous
• We Are Ambitious
• We Are Accountable
• We Are Safe

Role Statement

Provides sales service to include, obtain merchandise, total bill, receive payment, and make change for customers in a knowledgeable, professional manner

Location

This position will be performed onsite at our store. Remote work is not available for this role.

Outcomes for Success

• Determines customer needs and sells appropriate products and related items to satisfy need.
• Assists in providing knowledge to customer about products, including prices and availability.
• Recommends or obtain merchandise for customer and sells appropriate add-ons.
• Total price and tax on merchandise selected by customer, using point of sales devise to determine bill; receives payment, and makes change.
• Prepare minor estimates to be verified by supervising employee
• Maintain quality store presentation.
• Maintain signage and set promotional displays.
• May keep record of sales, prepare inventory of stock, or order merchandise.
• May process merchandise returns or settle complaints within predetermined practices.
• May perform other duties as assigned.

Benefits

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer paid vision insurance.
• Employer paid life insurance.
• Excellent paid time off, including your birthday!
• 401k options.
• Strong commitment to training, professional development and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits!

Requirements

• Excellent oral and written communication skills
• Excellent customer service skills
• Ability to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures.
• High School Diploma or GED diploma preferred
• 1-2 years of experience preferred

Physical Requirements

• This is largely a sedentary role
• Requires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stool as necessary.
• Frequently use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)
• Alternating frequent standing and walking, with occasional sitting.

Wages

Starting wages will be based on years of experience and education.

TAL Building Centers is an Equal Opportunity Employer.