Floor Care Manager & Assistant Director of Special Projects

HHI SERVICES INC; Tacoma (WA); On-site; USD 65,000 - 69,000; Full time

Job summary

Helpful Hands, Inc. (HHI) is seeking a Floor Care Manager & Assistant Director of Special Projects based in the Tacoma, WA area to lead daily floor care operations and support the Environmental Services Executive with special projects and regulatory readiness.

The role requires coordinating with Madigan Army Medical Center personnel, ensuring compliance with healthcare cleaning standards, safety requirements, and PWS. Strong leadership and project-management skills are essential for success.

Qualifications

• Requires leadership, communication, organization, problem-solving and project-management skills.
• Experience in healthcare cleaning or EVS is preferred.
• Knowledge of PWS and regulatory requirements is important.

Responsibilities

• Lead and supervise daily floor care operations, including scheduling and performance management.
• Conduct inspections and correct service deficiencies promptly.
• Ensure compliance with PWS, OSHA, infection prevention, safety, and PPE requirements.
• Monitor equipment, supplies, inventory, and operating costs.
• Support special projects, audits, and regulatory readiness.
• Develop and track project plans, action items, and metrics.
• Participate in customer rounds, government meetings, and facility inspections.
• Provide leadership during staffing shortages, emergencies, and ESE absence.

Skills

Leadership

Communication

Organization

Problem-solving

Project-management

Microsoft Office

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Floor Care Manager & Assistant Director of Special Projects

Full Time Management MADIGAN HOSPITAL, WA, US

15 days ago Requisition ID: 1016

Salary Range: $65,000.00 To $69,000.00 Annually

Floor Care Manager & Assistant Director of Special Projects

About Helpful Hands, Inc.

Helpful Hands, Inc. (HHI) is a nonprofit organization participating in the AbilityOne Program and supporting federal government operations. This position is based in the Tacoma, Washington area and supports Madigan Army Medical Center (MAMC).

Position Summary

The Floor Care Manager & Assistant Director of Special Projects leads daily floor care operations while supporting the Environmental Services Executive (ESE) with special projects, quality improvement, regulatory readiness, and operational initiatives. The position ensures compliance with the MAMC Performance Work Statement (PWS), HHI policies, safety standards, and healthcare cleaning requirements.

Key Responsibilities

• Lead and supervise daily floor care operations, including mopping, buffing, burnishing, stripping, refinishing, and carpet extraction.
• Supervise Floor Care Supervisors and Associates, including scheduling, training, coaching, and performance management.
• Conduct inspections and ensure timely correction of service deficiencies.
• Ensure compliance with PWS, MAMC, OSHA, infection prevention, safety, and PPE requirements.
• Monitor equipment, supplies, inventory, and operating costs.
• Support ESE-led special projects, audits, inspections, Quality Assurance/Quality Control, and regulatory readiness.
• Develop and track project plans, action items, and performance metrics.
• Support employee training, onboarding, and professional development.
• Maintain required compliance documentation and reports.
• Participate in customer rounds, government meetings, and facility inspections.
• Identify opportunities for process improvement, cost savings, sustainability, and operational efficiency.
• Provide leadership support during staffing shortages, emergencies, and ESE absence.

Minimum Qualifications

• High school diploma or GED required; college degree preferred.
• 3–5 years of EVS, healthcare housekeeping, floor care, or related experience.
• 2+ years of supervisory or management experience.
• Healthcare, federal, military, or regulated-environment experience preferred.
• Strong leadership, communication, organization, problem-solving, and project-management skills.
• Knowledge of floor care, healthcare cleaning, infection prevention, safety, and quality standards.
• Ability to interpret and implement PWS and regulatory requirements.
• Proficiency with Microsoft Office.

Preferred Certifications: CHESP, RESE, CESE, IEHA, Lean/Six Sigma, or related certification.

Physical Requirements

Must be able to stand and walk for extended periods, bend, kneel, reach, push/pull equipment, and lift up to 50–60 pounds. Work may involve exposure to cleaning chemicals, bodily fluids, hazardous materials, and communicable diseases. Appropriate PPE is required.

The successful candidate will be a hands-on, visible leader who can manage floor care operations while coordinating special projects and supporting continuous improvement. Strong professionalism, accountability, teamwork, judgment, and commitment to patient safety and service excellence are essential.

Floor Care Manager & Assistant Director of Special Projects

About Helpful Hands, Inc.

Helpful Hands, Inc. (HHI) is a nonprofit organization participating in the AbilityOne Program and supporting federal government operations. This position is based in the Tacoma, Washington area and supports Madigan Army Medical Center (MAMC).

Position Summary

The Floor Care Manager & Assistant Director of Special Projects leads daily floor care operations while supporting the Environmental Services Executive (ESE) with special projects, quality improvement, regulatory readiness, and operational initiatives. The position ensures compliance with the MAMC Performance Work Statement (PWS), HHI policies, safety standards, and healthcare cleaning requirements.

Key Responsibilities

• Lead and supervise daily floor care operations, including mopping, buffing, burnishing, stripping, refinishing, and carpet extraction.
• Supervise Floor Care Supervisors and Associates, including scheduling, training, coaching, and performance management.
• Conduct inspections and ensure timely correction of service deficiencies.
• Ensure compliance with PWS, MAMC, OSHA, infection prevention, safety, and PPE requirements.
• Monitor equipment, supplies, inventory, and operating costs.
• Support ESE-led special projects, audits, inspections, Quality Assurance/Quality Control, and regulatory readiness.
• Develop and track project plans, action items, and performance metrics.
• Support employee training, onboarding, and professional development.
• Maintain required compliance documentation and reports.
• Participate in customer rounds, government meetings, and facility inspections.
• Identify opportunities for process improvement, cost savings, sustainability, and operational efficiency.
• Provide leadership support during staffing shortages, emergencies, and ESE absence.

Minimum Qualifications

• High school diploma or GED required; college degree preferred.
• 3–5 years of EVS, healthcare housekeeping, floor care, or related experience.
• 2+ years of supervisory or management experience.
• Healthcare, federal, military, or regulated-environment experience preferred.
• Strong leadership, communication, organization, problem-solving, and project-management skills.
• Knowledge of floor care, healthcare cleaning, infection prevention, safety, and quality standards.
• Ability to interpret and implement PWS and regulatory requirements.
• Proficiency with Microsoft Office.

Preferred Certifications: CHESP, RESE, CESE, IEHA, Lean/Six Sigma, or related certification.

Physical Requirements

Must be able to stand and walk for extended periods, bend, kneel, reach, push/pull equipment, and lift up to 50–60 pounds. Work may involve exposure to cleaning chemicals, bodily fluids, hazardous materials, and communicable diseases. Appropriate PPE is required.

Leadership Expectations

The successful candidate will be a hands-on, visible leader who can manage floor care operations while coordinating special projects and supporting continuous improvement. Strong professionalism, accountability, teamwork, judgment, and commitment to patient safety and service excellence are essential.

Sunday-Thursday
8PM-4:30AM
Flexibility Required