FLOOR ATTENDANT I - PUBLIC SP

Seminole Hard Rock Hotel & Casino; Florida; On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the gaming sector is seeking dedicated individuals to maintain cleanliness and enhance guest experiences. This role emphasizes teamwork and customer service, ensuring a welcoming environment for all visitors. With a focus on employee satisfaction, the position offers a dynamic work setting where your contributions will be valued. If you are passionate about delivering exceptional service and thrive in a fast-paced environment, this opportunity is perfect for you. Join a team that values excellence and commitment to guest satisfaction.

Qualifications

• High School Diploma or equivalent experience required.
• 3-6 months of related experience preferred.

Responsibilities

• Maintain cleanliness of public and employee areas.
• Perform cleaning tasks like sweeping and mopping.
• Provide quality customer service to guests.

Skills

Cleaning Tasks

Customer Service

Team Collaboration

Education

High School Diploma/GED

Job description

Overview

COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates five Seminole Casinos located in Coconut Creek, Hollywood, Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee. The Tribe is renowned for its innovation in gaming and other businesses, opening the first high-stakes bingo hall and casino in the U.S. in 1979, which pioneered the Indian Gaming movement across North America. Today, the Seminole Tribe operates one of the most profitable gaming enterprises globally. In 2007, it acquired Hard Rock International, a globally recognized music, entertainment, leisure, and dining brand, including a vast collection of music memorabilia and licensing agreements for restaurants, hotels, and venues.

PROPERTY PROFILE: Seminole Brighton Bay Hotel & Casino offers a vibrant environment for both debut and returning artists, emphasizing guest experience and employee satisfaction through competitive benefits and a dynamic work environment. The resort features nearly 38,000 sq. ft. of gaming space with 640 slot machines, 18 table games, a smoke-free gaming area with 104 machines, and a high-limit area with 42 machines and four tables.

OUR COMMITMENT TO SERVICE: We view our visitors as Guests, akin to invited guests in your home, and take pride in providing unparalleled service to ensure a memorable experience for every Guest.

Responsibilities

JOB SUMMARY:

Under the supervision of the Manager and Assistant Manager, the incumbent maintains cleanliness and attractiveness of public and employee areas within the facility.

ESSENTIAL JOB FUNCTIONS:

• Adhere to Seminole Tribe's Policies and Procedures.
• Perform cleaning tasks including sweeping, mopping, dusting, vacuuming, and polishing.
• Dispose of trash appropriately.
• Set up, move, or install furniture and pipe-n-drapes as needed.
• Provide quality customer service to guests and perform tasks with minimal supervision.
• Assist other departments and undertake special projects as assigned.
• Understand and follow Seminole policies, procedures, and operations.
• Promote positive relations with the public and staff.
• Maintain a clean, safe, and hazard-free work environment.
• Perform other related duties as assigned.
• Must be able to stand and walk throughout the shift, lift up to 50 pounds, and perform repetitive movements such as bending, reaching, and squatting.

Qualifications

• High School Diploma/GED or equivalent combined with experience.
• Three to six months of related experience or training preferred.

Work Environment:

• Exposure to casino-related factors such as secondhand smoke and noise.
• Physical demands include frequent standing, walking, lifting, and reaching, with specific vision requirements.
• The environment is fast-paced, crowded, and noisy, with exposure to the general public and environmental factors.

Closing:

The Tribal Council favors employment of Native Americans, giving first preference to Seminole Tribe members who meet job requirements, followed by other federally recognized Native American Tribes. Final candidates will need to pass background checks, credit checks, criminal background checks, and drug screening as part of the employment process.