Floor Attendant, Finger Lakes Gaming

Delaware North; Town of Farmington (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading gaming venue where your role as a Floor Attendant will ensure guests have an exceptional experience. This part-time position offers a fast-paced environment with flexible shifts, allowing you to engage with guests while monitoring the gaming floor. You'll be responsible for ensuring machines are functioning correctly, assisting guests with their inquiries, and processing payouts in accordance with state procedures. With a commitment to personal and professional growth, this opportunity is perfect for those looking to thrive in the hospitality industry.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days

Qualifications

• Must be at least 18 years of age and able to obtain a New York gaming license.
• Excellent guest service and communication skills are essential.

Responsibilities

• Monitor gaming floor and assist guests with inquiries.
• Process jackpot payouts and ensure compliance with gaming procedures.
• Perform minor repairs on gaming machines and resolve issues.

Skills

Guest Service Skills

Communication Skills

Basic Math Skills

Gaming Machine Knowledge

Education

High School Diploma

Job description

The opportunity

Delaware North Gaming is hiring for a part-time Floor Attendant at Finger Lakes Gaming in Farmington, New York. As a Floor Attendant, you will monitor the gaming floor and assist guests with any enquiries.

If you’re searching for a job that provides fast-paced work in a collaborative environment with endless opportunities, apply now.

1-Saturday & Sunday Day Shift; 2- Wednesday, Friday & Saturday Evening Shift

Pay

$18.16 - $18.16 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Monitor assigned floor areas to ensure gaming machines are functioning and players are following rules
• Process jackpot payouts in accordance with Delaware North and state gaming procedures
• Assist guests by answering their questions about games or general enquiries
• Perform minor repairs, makes adjustments to slot machines, and resolve problems such as voucher jams or machine tilts
• Partner with your supervisor or technician if malfunctions require major repairs

More about you

• Must be at least 18 years of age
• Must be able to obtain and maintain a New York gaming license
• Excellent guest service and communication skills
• Ability to perform basic math calculations and accurately handle large sums of money
• Basic gamingmachine knowledge preferred

Physical requirements

• Ability to remain standing for extended periods of time
• Ability to regularly lift up to 30 lbs

Shift details

Day shift
Evening shift
Weekends

Who we are

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.