Floating Starbucks Manager

Price Chopper Supermarkets-Market 32; Burlington (VT); On-site; USD 26,000 - 40,000; Full time

Job summary

Price Chopper Supermarkets-Market 32 in Burlington area is seeking a store manager to lead a team, hire and train staff, ensure customer satisfaction, and manage department operations and financial performance. You will supervise and develop partners, implement programs, and uphold company standards for safety and quality.

The role requires strong leadership, excellent communication, and the ability to analyze performance data to improve store results in a fast-paced environment.

Qualifications

• Ability to manage others and follow-through to achieve results.
• College degree in business or related field may substitute for part of required experience.
• Must be 18 years or older.
• Ability to manage department operations independently.
• Ability to manage in a fast-paced environment.
• Ability to handle multiple situations simultaneously.
• Strong leadership and coaching abilities.
• Excellent communication, both written and spoken.

Responsibilities

• Drives the implementation of company programs by developing action plans and guiding the team.
• Maintains a customer-first attitude by training partners to deliver legendary service.
• Manages department culture, values and mission with integrity and knowledge.
• Plans and delegates responsibilities to store partners for smooth operations.
• Provides coaching to achieve operational goals; monitors staffing and performance.
• Oversees staffing levels to meet store requirements and develop talent.
• Solicits customer feedback to understand needs.
• Uses management information tools to identify trends and address performance.

Skills

Team leadership

Staffing

Customer service

Operations management

Communication

Problem solving

Education

College degree in business

Tools

POS systems

Job description

Summary

This job contributes to Starbucks & Price Choppers success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The Starbucks manager is required to regularly and customarily exercise discretion in managing the overall operation of the Starbucks department. In particular, supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the department financial performance, and managing safety and security within the department. The incumbent is responsible for modeling and acting in accordance with Starbucks & Price chopper guiding principles to ensure all corporate and state sanitation procedures and regulations are met.

Essential Duties And Responsibilities

Responsible and essential job functions include but are not limited to the following

• Drives the implementation of Starbucks company programs by developing action plans and directly motivating and instructing the team to implement them to meet operational and organizational objectives.
• Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service
• Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Price Chopper
• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations
• Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews department environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the department team to achieve operational goals. Payroll, sales, gross profit, CTO, shrink & inventory levels
• Monitors and manages department staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements
• Solicits customer feedback to understand customer needs
• Utilizes management information tools and analyzes financial reports to identify and address trends and issues in department performance

Pay Range: $19.25- $29.25

Covering Burlington, Essex and Barre

Minimum Qualifications

• Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
• College degree in business or a closely related field may substitute for a portion of the required experience
• Must be 18 years of age
• High school or GED
• Ability to manage department operations independently
• Ability to manage effectively in a fast-paced environment
• Ability to manage multiple situations simultaneously
• Ability to manage resources to ensure that established service levels are achieved at all times
• Interpersonal skills
• Knowledge of customer service techniques
• Knowledge of supervisory practices and procedures
• Organization and planning skills
• Strong operational skills in a customer-service environment
• Strong problem-solving skills
• Team-building skills
• Ability to communicate clearly and concisely, both orally and in writing
• Strong leadership skills, with the ability to coach and mentor others
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information

Education And Experience

PHYSICAL REQUIREMENTS

• Exposure to Cold Environment Occasional 1-3 Hours
• Exposure to Hot Environment Occasional 1-3 Hours
• Standing Constant 5-8 Hours
• Walking Constant 5-8 Hours
• Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
• Bending Frequent 3-5 Hours
• Twisting Frequent 3-5 Hours
• Pivoting Frequent 3-5 Hours
• Squatting/Kneeling Occasional 1-3 Hours
• Pushing/Pulling Occasional 1-3 Hours up to 50lbs
• Lifting Frequent 3-5 Hours up to 25lbs
• Lifting Occasional 1-3 Hours up to 50lbs

EQUIPMENT USED

• Compute Applications
• Barista equipment
• Register
• Phone
• Starbucks Products

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.